Sales staff were friendly &. helpful but
had ooor control of stock, claiming that out of srmtock was available until a sale proved it was not.
Aisling
Spirit of the Andes
4 days ago
Dear Valued Customer,
Thank you for taking the time to leave your feedback. We are sorry to hear that your experience did not meet your expectations.
Having reviewed your order, I can see that your slipper socks were dispatched the same day by First Class post. However, I also understand that your review relates to the pyjama set you attempted to purchase, which unfortunately became unavailable.
We sincerely apologise for this disappointment. While we make every effort to keep our website stock levels as accurate as possible, there can occasionally be a delay in updating availability, and we're sorry this affected your order.
We appreciate you bringing this to our attention, and your feedback helps us to continue improving our service. Kind regards,
Customer Service
Product reviews
Aisling
Spirit of the Andes
4 days ago
Dear Valued Customer,
Thank you for taking the time to share your feedback. We are sorry to learn that the slipper socks have not performed as you had expected.
Our alpaca slipper socks are made from natural fibres and, to help maintain their softness and longevity, should only be hand washed. We have also noted your comments regarding the grip on the soles, as customer feedback is invaluable in helping us improve our products.
If you would like to discuss this further, please contact our Customer Service team on 01908 991 069 so we can look into a suitable solution.
Thank you again for your feedback. Kind regards,
Customer Service
Founded in 1993 Spirit Of The Andes is a well-loved brand selling luxurious knitwear made by artisans in Peru and Bolivia using the finest alpaca and Pima cotton fibres.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Founded in 1993 Spirit Of The Andes is a well-loved brand selling luxurious knitwear made by artisans in Peru and Bolivia using the finest alpaca and Pima cotton fibres.