thank you for your review. As per our extended email and phone conversation, our returns team provided you with all the returns details and all the money have been refunded to your card according to our agreement. We are sorry to see you leaving us a negative review online when the whole situation was sorted out in your benefit, and your multiple online orders with us confirm that you are happy with our service and with our products. We strive to please the customer, and we are happy to serve you both over the counter and online to the best of our ability. Have a lovely day.
The online sales team at Sparks
Date of purchase: 12/31/2015
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Trusted Customer
10 years ago
It's a good website for making selections and the delivery service was excellent.
I voiced some concerns about the specification of the product ordered and Sparks referred me to the manufacturer direct. Upshot was that the fitting was an old model and not up to current...
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sparksdirect
sparksdirect
10 years ago
Thank you, Chris, for your feedback. The light fitting you ordered is, as per your comment, working perfectly according to the specifications we provide on our website, and it is quite a popular fitting among those who need a flush bathroom fitting. We are sorry to see that your exact specifications are not satisfied by this fitting, even after talking to the manufacturer themselves and being assured of their high quality products. Numerous customers have highly appraised this fitting and it still remains one of the best selling bathroom lights for the domestic market. Thank you again for taking your time to review our products and services!
The online sales team at Sparks
SparksDirect are London's leading lighting and electrical wholesaler, supplying the whole of the UK with both commercial and domestic electrical products.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
SparksDirect are London's leading lighting and electrical wholesaler, supplying the whole of the UK with both commercial and domestic electrical products.
