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Spaceways Limited Reviews | Customer Service Reviews for https://www.feefo.com/reviews/spaceways-limited | Feefo

Displaying all 278 reviews

Trusted Customer

4 years ago

Date of purchase: 02/28/2021

It is cheap and respond was fast. However It was inconvenient to book and check the order detail. I need to call and email to set the collection date for storage, it was not possible to set at the...

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Amy Mepham

Spaceways Limited

4 years ago

Thank you for your feedback, the system does allow you to log on and see orders details and set the date for collection. If you need to change the date we do need to do over the phone or email. If you need any assistance please do not hesitate to contact us. Best wishes, Amy, Customer Experience Team

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Trusted Customer

4 years ago

Date of purchase: 02/15/2021

The service was very easy to use and very affordable. I especially appreciate that they handle the transportation of the storage boxes.

Amy Mepham

Spaceways Limited

4 years ago

We are so pleased you found the service easy and affordable. Thank you for your feedback.

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Trusted Customer

4 years ago

Date of purchase: 12/05/2020

Capable and lovely staff

We had a tumultuous start to the process of moving house - all a result of the challenges of being in a chain. So, we began by booking through Spaceways and then they moved us over to their sister...

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Amy Mepham

Spaceways Limited

4 years ago

Thank you for your lovely feedback, we are so pleased we could you help during a stressful time. We will pass on your kind words to Chris. Best wishes, Amy, Customer Experience Team

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Catherine Small

4 years ago

Date of purchase: 10/02/2020

What Catherine Small said about Spaceways Limited:

Friendly, efficient, good price!

The staff member who picked up my storage was wonderfully helpful and friendly, and overall I found the experience of booking the storage and pickup really easy. The price is competitive too.

Amy Mepham

Spaceways Limited

4 years ago

Thank you Catherine, we are so pleased you were impressed by the whole service and appreciate you taking the time to leave a lovely review. Best wishes, Amy, Customer Experience Team

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Disha Parekh

4 years ago

Date of purchase: 10/07/2020

What Disha Parekh said about Spaceways Limited:

It was just perfect for me .

Amy Mepham

Spaceways Limited

4 years ago

We are very happy to hear this, thank you for your feedback.

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Trusted Customer

4 years ago

Date of purchase: 11/17/2020

Very nice service. Responsible and friendly drivers, giving text messages ahead before arrival. Definitely recommend.

Amy Mepham

Spaceways Limited

4 years ago

Thank you for your review, we are so pleased you appreciated the communication and our friendly drivers!

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Belinda Sun

4 years ago

Date of purchase: 10/18/2020

What Belinda Sun said about Spaceways Limited:

The price is good but the pickup delivery is horrible. Plus, no one can be contacted on Saturday when pickup delivery still runs

Amy Mepham

Spaceways Limited

4 years ago

Thank you for your feedback, we are so sorry you found the pickup horrible and will contact you to discuss this. We do have staff in the office on Saturdays for any queries and they can be contacted by the number on the website.

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Trusted Customer

4 years ago

Date of purchase: 11/04/2020

Great value for Londoners and an extremely reliable customer service team!

They were extremely reliable for changing any dates, asking further questions, etc. which made the experience quite chilled out - as chilled out as moving houses can be!! They called me to ask if...

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Amy Mepham

Spaceways Limited

4 years ago

Thank you so much for your feedback, we are so pleased we could take some of the stress away for you! We also appreciate your comments regarding our new environmentally friendly boxes we are using, we will make sure all calls are made to customers regarding this and also to make you aware of any time delays which is our usual policy. Best wishes, Amy, Customer Experience Team.

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Kurt Moroney

4 years ago

Date of purchase: 10/25/2020

What Kurt Moroney said about Spaceways Limited:

Great value and Great service

Great service on the phone and by the drivers, willing to go the extra mile! simple, easy and great value

Amy Mepham

Spaceways Limited

4 years ago

Thank you Kurt, we are happy to help! Best wishes, Amy, Customer Experience Team

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Trusted Customer

4 years ago

Date of purchase: 10/22/2020

Attentive driber, smooth experience. All went as promised on the collection day. Hope it eill be the same with the return as well.

Amy Mepham

Spaceways Limited

4 years ago

Thanks for your review, we are glad you found the service smooth and we look forward to seeing you when we redeliver the items. Best wishes, Amy, Customer Experience Team

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