From my very first inquiry to the final email, Erin was incredibly helpful, responsive, and accurate with all the information she provided. Nothing was ever too much trouble — she handled everything...
Overall Sovereign provided an excellent service with airport lounge thrown in, transfers etc but the hotel simply wasn't up to scratch.
Amber
Sovereign Luxury Travel
1 year ago
Thank you for your feedback.
Our Customer relations team have reached out to you and hope to hear back from you soon.
We appreciate you taking the time to complete this survey about your recent holiday.
Best Wishes
Amber
Customer Experience Manager
Product reviews
Date of purchase: 09/05/2025
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Robert Neale
Feefo Verified
Brentwood Essex
1 year ago
What Robert Neale said about Sovereign Luxury Travel:
Started disappointingly being charged £42 for excess baggage especially as the holiday price was nearly 4k. J2.com more flexible and certainly more pleasant at the desk.
Poor start.
Very good service . Dealt with Helen who was very informative. However I have had an email on my return calling me Florence and with her phone number because I have booked to return with her in 2...
We've been around for more than 40 years now, offering luxury holidays to those on the lookout for a slice of paradise! All our holidays are hand-picked with great attention to detail to create a holiday experience to remember. Whether you're a family looking for some much needed quality time together or a couple seeking a spot of pampering in a romantic setting, we've got the perfect holiday for you.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We've been around for more than 40 years now, offering luxury holidays to those on the lookout for a slice of paradise! All our holidays are hand-picked with great attention to detail to create a holiday experience to remember. Whether you're a family looking for some much needed quality time together or a couple seeking a spot of pampering in a romantic setting, we've got the perfect holiday for you.