How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Sorrento Valley Self Storage Reviews | Customer Service Reviews for https://www.feefo.com/reviews/sorrento-valley-self-storage | Feefo

Displaying all 16 reviews

Rose Graves

3 years ago

Date of purchase: 01/09/2021

What Rose Graves said about Sorrento Valley Self Storage:

Zoey Jaramillo your Facility Manager went above and beyond to accommodate my request to transfer to a lower unit since I broke my leg. She kept me informed when a unit would vacate and once she found...

Read all

Jacqueline Jenner

Sorrento Valley Self Storage

3 years ago

Thank you for taking the time to share your positive experience with Sorrento Valley Self Storage, Rose. It's awesome customers like you that make our job so enjoyable!

See full customer review

Sam Nazh

La Jolla, Ca

3 years ago

Date of purchase: 01/09/2021

What Sam Nazh said about Sorrento Valley Self Storage:

They made everything so easy and convenient while I was so stressed out and busy with the move. Very professional, caring, pleasant, and nice. I would definitely use them again and recommend them to...

Read all

Jacqueline Jenner

Sorrento Valley Self Storage

3 years ago

Thank you, Sam. This means so much to our team! Sorrento Valley Self Storage looks forward to serving you again in the future.

See full customer review

Trusted Customer

3 years ago

Date of purchase: 07/07/2021

Top notch customer service! The staff is knowledgeable, professional and courteous. The storage property is clean and well maintained.

Jacqueline Jenner

Sorrento Valley Self Storage

3 years ago

Thank you! Sorrento Valley Self Storage appreciates you taking the time to share your positive feedback.

See full customer review

Tiffany Renee Tye

4 years ago

Date of purchase: 06/16/2021

What Tiffany Renee Tye said about Sorrento Valley Self Storage:

Great University location

I received excellent service from Zoey. She is amazing. I was so lucky to get the last unit 5x8 and it worked out just fine.

Jacqueline Jenner

Sorrento Valley Self Storage

4 years ago

Thank you for taking the time to share your positive experience with Sorrento Valley Self Storage, Tiffany!

See full customer review

Trusted Customer

4 years ago

Date of purchase: 04/21/2021

They really helped me out !!!!

I needed a storage unit short notice due to attempted theft. Marie really helped me out and was amazing. She answered any of my questions and took me on a tour. Now I sleep well at night knowing my...

Read all

Jacqueline Jenner

Sorrento Valley Self Storage

4 years ago

Thank you for taking the time to share your positive experience with Sorrento Valley Self Storage!

See full customer review

Sam Kmety

4 years ago

Date of purchase: 02/24/2021

What Sam Kmety said about Sorrento Valley Self Storage:

Zoey is amazing

Zoey is the only reason we stay a customer. Her friendly and courteous demeanor is incredible

Jacqueline Jenner

Sorrento Valley Self Storage

4 years ago

Thank you for acknowledging our friendly and courteous staff, Sam! Sorrento Valley Self Storage is proud to serve you.

See full customer review

Trusted Customer

4 years ago

Date of purchase: 02/24/2021

Good service and close to my house

Nice staff and competitive prices

Jacqueline Jenner

Sorrento Valley Self Storage

4 years ago

Sorrento Valley Self Storage is proud to serve you!

See full customer review

Peter Stiles

4 years ago

Date of purchase: 01/20/2021

What Peter Stiles said about Sorrento Valley Self Storage:

Professional , customer driven, clean

Annmarie was very helpful and courteous. The unit was clean and easy to access and along with the building being secure was just what I was looking for. Thanks

Jacqueline Jenner

Sorrento Valley Self Storage

4 years ago

Sorrento Valley Self Storage is proud to help with your storage needs.

See full customer review

Trusted Customer

4 years ago

Date of purchase: 01/13/2021

Great price and location. Always a smile when I walk in the front office, very friendly and excellent customer service!

Jacqueline Jenner

Sorrento Valley Self Storage

4 years ago

Thank you for the positive review.

See full customer review

AnaptysBio, Inc

4 years ago

Date of purchase: 12/19/2020

What AnaptysBio, Inc said about Sorrento Valley Self Storage:

Great Service and Friendly

I thought that Zoey was simply awesome in every way. Zoey knew the business, she displayed fabulous customer service, and represented your brand well.

Jacqueline Jenner

Sorrento Valley Self Storage

4 years ago

Thank you for the wonderful review! Sorrento Valley Self Storage is proud to serve you.

See full customer review

Not received a review invite?

About Sorrento Valley Self Storage

Welcome to Sorrento Valley Self Storage, located conveniently off I-805 and Sorrento Valley Road in Sorrento Valley just north of the Sorrento Valley Road exit. You can’t miss us… we have the large mural celebrating San Diego facing the freeway. Sorrento Valley Self Storage provides exceptionally clean and convenient self-storage in San Diego with units from a small size of 3'x5' (15 square feet) to our largest exterior unit 12'x35' (420 square feet). We have the largest percentage of exterior self-storage units of any facility in San Diego, allowing drive up access and loading of your storage space. We offer a FREE move-in truck, and it comes with a driver and gas included. All you need to do is load and unload your belongings from the truck. Sorrento Valley Self Storage also provides a “1st Year Price Guarantee,” which is unique in our industry and guarantees we will not raise your rates during the first year of your stay (our lease is month-to-month).

Read all

+1 858-453-0888

10531 Sorrento Valley Road Suite A, San Diego, California, 92121-1606, United States

Why trust Feefo reviews?

Learn more about Feefo