Service good but quality of item poor .. night as 50th present but unable to return due to being personalised .. inferior quality item and engraving for the cost of the bracelet .. this bracelet is...
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Product reviews
Ghazal Ghahri-Saremi
soremijewelleryuk
5 years ago
I'm very sorry to hear that you are unhappy with your bracelet, I was unaware you were unhappy until we received this. Your bracelet was made and sent out the day after you ordered. The nugget bracelet adheres exactly to the images and description provided on the website. The nugget, made from melted down silver which is hammered and rolled flat, bares all the nuances of metal that has been formed in this manner. An organic and textured surface, it is solidly chunky and has an initial hand stamped on. These nuances and imperfections lie at the very core of this collection, something highlighted in the descriptions. We do strive to ensure that our images and descriptions are absolutely accurate reflections on what leaves our workshop. Without knowing what aspect of the bracelet specifically has fallen short of your expectations is very difficult to respond in more detail. I am of course sorry you are not 100% happy, this is something I take very seriously, but I do hope that the recipient loves it.
Ghazal Ghahri-Saremi
soremijewelleryuk
5 years ago
I'm very sorry to hear that you are unhappy with your bracelet, I was unaware you were unhappy until we received this. Your bracelet was made and sent out the day after you ordered. The nugget bracelet adheres exactly to the images and description provided on the website. The nugget, made from melted down silver which is hammered and rolled flat, bares all the nuances of metal that has been formed in this manner. An organic and textured surface, it is solidly chunky and has an initial hand stamped on. These nuances and imperfections lie at the very core of this collection, something highlighted in the descriptions. We do strive to ensure that our images and descriptions are absolutely accurate reflections on what leaves our workshop. Without knowing what aspect of the bracelet specifically has fallen short of your expectations is very difficult to respond in more detail. I am of course sorry you are not 100% happy, this is something I take very seriously, but I do hope that the recipient loves it.
Trusted Customer
5 years ago
There was no point contacting you as it was personalised and stated refunds not available however this is by no means a chunky bracelet and the engraving of the initial on it is not on my opinion .. a nuance or an imperfection .. it is poor quality .. you say you don’t know what aspect of the bracelet has fallen short of my expectations.. the quality of it has fallen short and the cost for the weight of the bracelet .. 3 other people all said the same on seeing it so it is not just my opinion
Date of purchase: 10/27/2020
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Nazila Ejraee
Feefo Verified
5 years ago
What Nazila Ejraee said about soremijewelleryuk:
Very pleasant and friendly, and quick with placing the order.
The website was very easy to navigate and therefore choose the product. Communication post purchase has been spot on, I was never in any doubt that my product would get to me in time (gift)...... and...
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Product reviews
Date of purchase: 09/16/2020
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Jenny Elstub
Feefo Verified
5 years ago
What Jenny Elstub said about soremijewelleryuk:
Beautiful jewellery and very quick from order to delivery.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
