Search reviews
Looking for our business site?

Visit

Feefo.com

Merchant Logo

Snug Reviews

https://snugsofa.com/

Snug - The Sofa in a Box Company - is on a mission to bring comfort and style into every home.

Service
0
/5
Product
0
/5

5

4

3

2

1

0

0

0

0

0

0

ratings over the past year

Snug is no longer an active Feefo customer
Displaying all 181 reviews
CL
Clare
Warwickshire
4 years ago
Date of purchase: 09/06/2020
What Clare said about Snug:
Excellent service and quality.
Snug’s service was impeccable, and the quality of the chair we ordered is fantastic. We couldn’t be happier with our decision to go with snug. The communication was great and the chair went together...

Read all
Merchant Logo
Snug
Snug
4 years ago
Hi Claire, Thanks so much for your review. We share your happiness with your decision to join the Snug family. We are so glad to read that the chair was easy to assemble and that our communication was helpful. Snug Love, The Snug Team **
Product reviews

7
Share
CA
Chelsea Atkins
4 years ago
Date of purchase: 09/05/2020
What Chelsea Atkins said about Snug:
Liked that you sent me swatches so I knew what the fabric was like. I ordered easily and delivery communication was good. Easy to put together, looks great and very very comfy. Only thing I did not...

Read all
Merchant Logo
Snug
Snug
4 years ago
Hi Chelsea, Thanks so much for your review - glad we were able to guide you through the selection process with the swatches. We hope you have been putting your feet up and enjoying your comfy Snug items. Yes, the issue with a sofa in a box is that there are lots of boxes to discard of. Please visit our website to see the steps we are taking https://snugsofa.com/pages/our-impact Snug Love, The Snug Team x
6
Share
Trusted Customer
4 years ago
Date of purchase: 09/03/2020
Epic!
It honestly is THE most comfy sofa I have been on. Very sturdy too. Our Rebel corner sofa is now called Cuddle Corner by kids! So happy! Customer service has been great and delivered as expected....

Read all
Merchant Logo
Snug
Snug
4 years ago
We love a review with such bold statements - thank you SO much.I love the name Cuddle Corner, I am going to pass this onto our development team.Snug Love, Team Snug x
Product reviews

6
Share
AN
Anne
Cambridgeshire
4 years ago
Date of purchase: 08/28/2020
Uploaded media
What Anne said about Snug:
Great quality sofas, good value, delivered quickly and without a fuss.
It always feels a bit of a risk, buying something big on the internet, but I've not been disappointed. My Snug sofas were delivered in no time, were easy to get through the narrow doorway in my...

Read all
Merchant Logo
Snug
Snug
4 years ago
Hi Anne, Thanks so much for your review - narrow hallways were one of the main reasons our founder created Snug - happy to be of service. Your Rebel sofas look lovely in your cottage!Snug Love, The Snug Team x
Product reviews

6
Share
GC
Georgina Collins
Surrey
4 years ago
Date of purchase: 08/30/2020
Uploaded media
What Georgina Collins said about Snug:
fantastic sofas
The service was fantastic , del was 10days . Easy to put together and they are stylish
Merchant Logo
Snug
Snug
4 years ago
Hi Georgina, Thanks so much for your lovely review. Glad you found them easy to put together - we always say it’ll take you longer to choose your next boxset. Snug Love, Alex
Product reviews

6
Share
CL
Clarissa
4 years ago
Date of purchase: 09/08/2020
What Clarissa said about Snug:
Service was very good - there was a slight delay to delivery but I was informed about this. I visited the showroom to see the sofas first and I was very pleased to get the chance to buy a model (in...

Read all
Merchant Logo
Snug
Snug
4 years ago
Hi Clarissa, Thanks for your review. It's always good to try before you buy in one of our five showrooms - it was great to have you! Glad you love your Rebel 3 seater. Snug Love, The Snug Team **
Product reviews

4
Share
Trusted Customer
4 years ago
Date of purchase: 08/13/2020
Friendly service and kept me well informed when there was a delay
Took a little longer to arrive than I hoped, but Snug kept me informed and delivered on the day they said they would. The team were prompt and helpful when I had follow-up queries.
Merchant Logo
Snug
Snug
4 years ago
We're so glad you're feeling super Snug with us! As promised, we will always keep you in the loop! Keep Snug, The Snug Team x
Product reviews

4
Share
CB
Claire Bevan
Hazlemere
4 years ago
Date of purchase: 09/01/2020
Uploaded media
What Claire Bevan said about Snug:
Quick delivery, super comfortable and stylish. Colour to die for!
Quick delivery and honestly so super comfortable, stylish and most importantly the cushions hold their shape well. I spent months looking for the perfect green velvet sofa and as soon as I saw this I...

Read all
Merchant Logo
Snug
Snug
4 years ago
Hi Claire, Thanks so much for your review and a big YES to the Forest Green Velvet - it is a beauty and looks amazing in your space. Snug Love, Alex x
Product reviews

7
Share
AW
Alice De-Warrenne Waller
4 years ago
Date of purchase: 07/28/2020
What Alice De-Warrenne Waller said about Snug:
Sofa king comfortable!
What an incredible company. We ordered a sofa from Sofology, it was delayed 5 months (with no updates or help from customer services) and then couldn't get through the stairway to the flat. So for...

Read all
Merchant Logo
Snug
Snug
4 years ago
Thank you so much for the glowing review! **
Product reviews

7
Share
Trusted Customer
4 years ago
Date of purchase: 08/14/2020
I should of bought it sooner!
Such an easy process. I ordered samples which came quickly with a lovely fun message and email. No pressure at all to buy. When I decided to buy, I ordered online, it was clear and easy. I started...

Read all
Merchant Logo
Snug
Snug
4 years ago
Thank you so much for the glowing review! **
Product reviews

5
Share
Not received a review invite?
About Snug
Snug - The Sofa in a Box Company - is the first of its kind. We set out on a mission to create a better, faster, "snuggier" way to shop and purchase sofas... so we did just that! Snug offers high-quality and comfy sofas delivered in 3 days, assembled in 3 minutes, no tools required! Plus, you get a 30 day trial so there's no risk! Take one step closer to a more comfortable you and join the Snug Family.
Read all
020 3095 6555
88 Lockfield Ave, Brimsdown, Enfield, Greater London, EN3 7PX, United Kingdom
Customer Support
Website
Facebook
X (Twitter)
Instagram
Why trust Feefo reviews?

Learn more about Feefo
About Snug
Snug - The Sofa in a Box Company - is the first of its kind. We set out on a mission to create a better, faster, "snuggier" way to shop and purchase sofas... so we did just that! Snug offers high-quality and comfy sofas delivered in 3 days, assembled in 3 minutes, no tools required! Plus, you get a 30 day trial so there's no risk! Take one step closer to a more comfortable you and join the Snug Family.