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smei Reviews

Displaying all 2,568 reviews

Trusted Customer

Feefo Verified

6 years ago

What Trusted Customer said about smei:

asked for money twice. i paid premium and then some twit rang up and asked for premium again. Had to spend time explaining had already paid.

Lauren Charlesworth

smei

6 years ago

Thank you for your response, as no reference was used when the payment was made our Accounts Department struggled to locate which customer the payment related to. We are very sorry for any inconvenience this may have caused. Should you have any further queries, please do not hesitate to get in touch on 0330 134 4602. Kind Regards, Lauren Charlesworth SME Insurance Services

Date of purchase: 05/01/2020

Trusted Customer

Feefo Verified

6 years ago

What Trusted Customer said about smei:

Very pleasant staff! Very helpful

Date of purchase: 05/29/2020

Trusted Customer

Feefo Verified

6 years ago

What Trusted Customer said about smei:

Advisor was very efficient and polite

Date of purchase: 05/12/2020

Trusted Customer

Feefo Verified

Crewe

6 years ago

What Trusted Customer said about smei:

Difficult to get in touch to get a quote, tried over several days left messages for call back which were not returned. Service once connected was ok

Lauren Charlesworth

smei

6 years ago

Thank you for your feedback, due to the transition of moving from the office to working from home this caused some issues with how the phone lines work, we are sorry for any inconvenience this may have caused. Should you have any further queries, please do not hesitate to get in touch on 0330 134 4602. Kind Regards, Lauren Charlesworth SME Insurance Services

Date of purchase: 05/02/2020

Trusted Customer

Feefo Verified

Saitama, Japan

6 years ago

What Trusted Customer said about smei:

After being reminded, they sent the policy documents promptly. Policy was clear & easy to understand.

Date of purchase: 04/09/2020

Trusted Customer

Feefo Verified

6 years ago

Efficient & polite staff. Easy to understand the details.

Date of purchase: 04/18/2020

Trusted Customer

Feefo Verified

6 years ago

What Trusted Customer said about smei:

spot on no problem

Date of purchase: 04/28/2020

Trusted Customer

Feefo Verified

Market Harborough

6 years ago

What Trusted Customer said about smei:

With all that was going on due to the start of lockdown. Excellent

Excellent service cheaper and better cover than others that tried to quote, and that is why I am staying Loyal.

Date of purchase: 04/04/2020

Trusted Customer

Feefo Verified

6 years ago

Very good service

Good service and recommend them for their business insurance

Date of purchase: 04/13/2020

Trusted Customer

Feefo Verified

6 years ago

Very efficient service

Have used in the past very happy with service

Date of purchase: 04/21/2020

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