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smei Reviews

Displaying all 2,568 reviews

James

Feefo Verified

castleford west yorks

5 years ago

What James said about smei:

on the ball very proffesional

i dont have to worrie about shopping around the team have it all in hand which is good because it leaves me to focus on running the business

Date of purchase: 10/18/2020

Richard

Feefo Verified

Winchester

5 years ago

What Richard said about smei:

Great service!

The agents were very helpful, informative and knowledgeable. I would certainly recommend SMEI to friends.

Date of purchase: 10/05/2020

Ben

Feefo Verified

5 years ago

What Ben said about smei:

friendly and straight forward

Date of purchase: 10/19/2020

Rhiannon

Feefo Verified

5 years ago

What Rhiannon said about smei:

Salon insurance

Personal phone call with very helpful friendly member of staff. Recommend every year

Date of purchase: 10/25/2020

Hussain

Feefo Verified

5 years ago

What Hussain said about smei:

Explained everything very clearly very polite and very friendly and helpfull

Date of purchase: 10/22/2020

Trusted Customer

Feefo Verified

5 years ago

Great, heartfelt advice. Thank you.

Great, heartfelt advice. Thank you. Not your fault but theres still no real info/link on local authorities website as to application for Covid help grant

Date of purchase: 10/28/2020

Kim

Feefo Verified

5 years ago

What Kim said about smei:

Great service

Very pleased with the service which is why I have been a customer for a number of years!

Date of purchase: 10/26/2020

Maurice

Feefo Verified

London

5 years ago

What Maurice said about smei:

Every time I phone it bypasses and goes into sms that doesn’t deliver

Lauren Charlesworth

smei

5 years ago

Thank you for your response, we are sorry you were unable to get through please call 0330 134 4602 in the future and a member of the Customer Services Department will deal with your query, or re-route you to the correct department if necessary. Kind Regards, Lauren Charlesworth SME Insurance Services

Date of purchase: 10/16/2020

Trusted Customer

Feefo Verified

5 years ago

A number of staff must be working from home but are they actually working?

Very difficult to contact in these Covid circumstances Had to chase this far to many times to ensure we were covered

Lauren Charlesworth

smei

5 years ago

Thank you for your feedback, I apologise that you struggled to get through, our phone lines are extremely busy at this time, but I can see from the notes that you managed to speak to someone from the Renewals Department and your policy renewal was arranged on the 7th October. Should you have any further queries, please do not hesitate to get in touch on 0330 134 4602. Kind Regards, Lauren Charlesworth SME Insurance Services

Date of purchase: 10/13/2020

Alister

Feefo Verified

5 years ago