Awful, late rebroking then didn't give new insurers full info and left us two days before renewal with a 100% increase
Lauren Charlesworth
smei
4 years ago
Thank you for your response, I apologise that you were not contacted sooner regarding your renewal, this is certainly not how we usually conduct our business as we encourage customers to shop around and find a competetive premium. I have raised this matter internally with the Manager to investigate further and prevent this from happening again in the future.
Should you have any further queries, or wish to discuss this further, please do not heistate to get in touch on 0330 134 4600.
Kind Regards,
Lauren Charlesworth
SME Insurance Services
Date of purchase: 01/27/2022
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Janine
Feefo Verified
4 years ago
What Janine said about smei:
Helpful, friendly good on price and quality service...
They managed to get me a good quote which was only slightly more than the previous year,I I have had quotes from other insurers which have been way above
nobody replied to my emails
should have contacted me to arrange the renewal earlier as it was rushed at the end of the year
Lauren Charlesworth
smei
4 years ago
Thank you for your feedback, I apologise you were not contacted to discuss the renewal earlier, and I have relayed this back to the Manager to allow them to investigate further and to prevent this from happening again in the future.
Should you have any further queries, or wish to discuss this in more detail, please do not heistate to get in touch on 0330 134 4600.
Kind Regards,
Lauren Charlesworth
SME Insurance Services
Date of purchase: 01/09/2022
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Jigar
Feefo Verified
4 years ago
What Jigar said about smei:
Brilliant service and price.... this is my 5th year with them
We have been providing specialist commercial insurance to small and medium sized businesses ever since we first opened in 2002. Today we’re an award-winning broker taking pride in our personal approach, which enables our customers to concentrate more time and money on their own business.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We have been providing specialist commercial insurance to small and medium sized businesses ever since we first opened in 2002. Today we’re an award-winning broker taking pride in our personal approach, which enables our customers to concentrate more time and money on their own business.