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smei Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 2,558 reviews

Trusted Customer

11 years ago

Still waiting to finalised it has been over a month and luck of concentration or…

Still waiting to finalised it has been over a month and luck of concentration or not paying enough attention wasting my time by informing me wrongly so I m not happy at all with the service Thanks ...

SME Insurance Services

smei

11 years ago

We are very concerned to hear that you have not experienced the type of service that you should expect from SME or the insurers we place you with. I have discussed this with the insurers claims manager who has confirmed that he has been speaking to you today to try and resolve this situation and will continue to do so until this claim has been settled to your satisfaction. Should you have any further queries relating to this or any other matters please do not hesitate to contact our customer services team on 0844 855 4602 Lisa Boyes Customer Services Manager

Date of purchase: 08/03/2014

Trusted Customer

11 years ago

I have found the service Ihave recieved tobe adequate

Date of purchase: 08/03/2014

Trusted Customer

11 years ago

From quote to signing up people rang when they said they would ring everything timewise…

From quote to signing up people rang when they said they would ring everything timewise was spot on e.g documents came when the advisor said they would payment was taken when the advisor said overall...

Date of purchase: 08/03/2014

Trusted Customer

11 years ago

very good but i hvnt had to claim off them and thats when you really…

very good but i hvnt had to claim off them and thats when you really know how good an insurance company is as being a business speed is of importance but hopefully i will never have to claim

Date of purchase: 08/03/2014

Trusted Customer

11 years ago

Happy with straightforwards communication.

Date of purchase: 08/03/2014

Trusted Customer

11 years ago

Satisfactory, prompt service at a competitive price

Date of purchase: 08/03/2014

Trusted Customer

11 years ago

Very helpful and patient. Many thanks

Date of purchase: 08/03/2014

Trusted Customer

11 years ago

Okay

Date of purchase: 08/03/2014

Trusted Customer

11 years ago

I need policy certificate and content.i told you I hadn't had it and you told me…

I need policy certificate and content.i told you I hadn't had it and you told me I had to print it myself there is nothing I'm mail or junk mail so I still don't have it.

SME Insurance Services

smei

11 years ago

We are sorry to hear that you have not had a good experience in relation to obtaining your policy documents via our on line portal. I have sent you another e mail and re set your password but I have also posted a copy of your documents. Should you have any further queries regarding this or any other insurance matters please do not hesitate to contact our customer services team on 0844 855 4602. Lisa Boyes Customer Services Manager

Date of purchase: 08/03/2014

Trusted Customer

11 years ago