How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

smei Reviews

http://www.smeinsurance.com

EXCELLENT

Service

4.6

/5

Product

0

/5

5

4

3

2

1

60

11

1

4

77

ratings over the past year

Displaying all 2,566 reviews

Trusted Customer

11 years ago

Very professional and customer focused.

Date of purchase: 11/17/2014

0

Trusted Customer

11 years ago

I have found them to be good when dealing with them, very polite, professional, and know…

I have found them to be good when dealing with them, very polite, professional, and know what they are talking about

Date of purchase: 11/17/2014

0

Trusted Customer

11 years ago

Friendly helpful staff. Have always done what they've said they'll do, when they said they'll do…

Friendly helpful staff. Have always done what they've said they'll do, when they said they'll do it, unlike most companies who may or may not do it!!!!

Date of purchase: 11/17/2014

0

Trusted Customer

11 years ago

Easy to understand and very friendly.

Date of purchase: 11/03/2014

0

Trusted Customer

11 years ago

Very helpful and competitive

Date of purchase: 10/05/2014

0

Trusted Customer

11 years ago

The sales representative was very professional with fulfilling my needs to insure the shop. Thanks

Date of purchase: 11/03/2014

0

Trusted Customer

11 years ago

Taken too long to settle my claim.

SME Insurance Services

smei

11 years ago

We are currently waiting for a response from the insurers claims department on why there has been a delay in settling your recently submitted claim, we will contact you directly once we have had a response. Should you have any queries regarding this or any other matters please do not hesitate to contact our customer services team on 0844 855 4602. Lisa Boyes Customer Services Manager

Date of purchase: 11/03/2014

0

Trusted Customer

11 years ago

Made contact in good time, found good price, telephone agent polte and helpful.

Date of purchase: 11/03/2014

0

Trusted Customer

11 years ago

very good service

Date of purchase: 10/19/2014

0

Trusted Customer

11 years ago

efficient

SME Insurance Services

smei

11 years ago

Thank you for your positive feedback.

Date of purchase: 11/03/2014

0

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo