Thanks Jeff everything I needed in one email printed of and filed, excellent service.
Date of purchase: 07/04/2018
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Trusted Customer
8 years ago
What Trusted Customer said about smei:
We have been over charged because of a situation beyond our control we have had no feedback as to the situation as to what we thought were bogus claims and next year will be looking to change...
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Lauren Charlesworth
smei
8 years ago
Thank you for your feedback, I understand a Team Leader from the Renewals Department contacted you directly and resolved this matter for you.
Should you have any further queries, please do not hesitate to get in touch on 0330 134 4602.
They did well with the renewal process, however I really wasn't happy that when I made a claim from a knife man robbery on the 6/10/17 only got settled this month. I know it is more LVs fault but...
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Date of purchase: 07/10/2018
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Trusted Customer
8 years ago
What Trusted Customer said about smei:
I had to make numerous call back to SME and when I left a message for SME to call back to get payment they did not bother and I received a letter demanding payment within 5 days when in fact it was...
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Lauren Charlesworth
smei
8 years ago
We are sorry you feel that way. Further to your previous telephone with my colleague in the Customer Service Department, we welcome the opportunity to discuss in more detail - so if you change your mind, please do not hesitate to get in touch on 0330 134 4602.
Kind Regards,
Lauren Charlesworth
Senior Customer Service Advisor
Product reviews
Date of purchase: 06/27/2018
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Trusted Customer
8 years ago
What Trusted Customer said about smei:
Could not be more happier, been with SME Insurance for 5 years now and always first class service no matter who I have dealt . This time round I dealt with Scott and I would say he was excellent in...
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Product reviews
Date of purchase: 06/30/2018
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Trusted Customer
8 years ago
What Trusted Customer said about smei:
They are very efficient and helpful with their service.
I would recommend them and use them again.
We have been providing specialist commercial insurance to small and medium sized businesses ever since we first opened in 2002. Today we’re an award-winning broker taking pride in our personal approach, which enables our customers to concentrate more time and money on their own business.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We have been providing specialist commercial insurance to small and medium sized businesses ever since we first opened in 2002. Today we’re an award-winning broker taking pride in our personal approach, which enables our customers to concentrate more time and money on their own business.
Lauren Charlesworth