Was happy with the service,colleague rang a few times to remind me about my renewal and did a search to help me find the best quote,been your customer for over 2 years.
Date of purchase: 05/05/2019
0
Share
TC
Trusted Customer
7 years ago
What Trusted Customer said about smei:
very good service
Date of purchase: 05/03/2019
0
Share
TC
Trusted Customer
7 years ago
What Trusted Customer said about smei:
very efficient and helpful
Product reviews
Date of purchase: 04/18/2019
0
Share
TC
Trusted Customer
7 years ago
What Trusted Customer said about smei:
short and sweet just the way i like it no pressure all straight and dune .
Date of purchase: 04/28/2019
0
Share
TC
Trusted Customer
7 years ago
What Trusted Customer said about smei:
Staff are very good but in experience every time first quote very high and when I declined it they give cheeper quote so I wonder as a broker are you working for my interest or insurance company!
...
Read more
Lauren Charlesworth
smei
7 years ago
Thank you for your feedback, as advised by the Sales Executive at the point of sale, the initial price delivered was only an indication of the premium, and that it had not yet been cleared by the Underwriters and was susceptible to change.
Once the quotation was sent to the Underwriting Department to review the full details, more favourable terms were provided. We will always endeavour to provide the best insurer, terms and premiums to our clients, but until an Underwriter has assessed the risk we only have indicatives.
Should you have any further queries, please do not hesitate to get in touch on 0330 134 4602.
Kind Regards,
Lauren Charlesworth
Senior Customer Service Advisor
Date of purchase: 04/30/2019
0
Share
TC
Trusted Customer
7 years ago
What Trusted Customer said about smei:
Told we would be phoned with quote but didn’t happen so we phoned back. After confirming quote and paying were told we would receive email with details and certificate. No E Mail has yet been received
Lauren Charlesworth
smei
7 years ago
Thank you for your response, I understand you have now spoken to a Team Leader regarding this matter and confirmed the documents have now been received.
Should you have any further queries, please do not hesitate to get in touch on 0330 134 4602.
Kind Regards,
Lauren Charlesworth
Senior Customer Service Advisor
We have been providing specialist commercial insurance to small and medium sized businesses ever since we first opened in 2002. Today we’re an award-winning broker taking pride in our personal approach, which enables our customers to concentrate more time and money on their own business.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We have been providing specialist commercial insurance to small and medium sized businesses ever since we first opened in 2002. Today we’re an award-winning broker taking pride in our personal approach, which enables our customers to concentrate more time and money on their own business.