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SME Inc. USA Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 445 reviews

Healing Arts and Physical Therapy

Feefo Verified

5 years ago

What Healing Arts and Physical Therapy said about SME Inc. USA:

Where is the blue full length orthotic?

I still have not received the blue full length orthotic. I asked if it was on back order, too, since I was contacted that the other othotic was on back order. However, why didn't they come together?...

Pam

SME Inc. USA

5 years ago

Thank you for reaching out to us regarding the backorder on VASYLI orthotics. One of our dynamite Customer Service representatives, Tiffany Gardiner, will be in touch with you today regarding your order.

Date of purchase: 10/05/2020

Trusted Customer

Feefo Verified

5 years ago

Good Needles! Just waiting for the rest of them

I love the service in having the needles delivered as well as a bag of goodies. However, I do not have all my needles yet. They are back ordered and I haven't heard any update from that yet. I am...

Pam

SME Inc. USA

5 years ago

Thank you so much for your feedback, and we're so thrilled you enjoyed your Welcome Packet. Our records indicate that one of our Customer Service team members, Josh, emailed you on 10/02/20 to advise on the backorder situation. It appears these needles are still on backorder with an ETA to our warehouse of 11/10/20. If you would prefer to cancel this backordered portion of your order, please reply to Josh (josh@smeincusa.com) and he will get you squared away. Thank you so much for your patience and your business!

Date of purchase: 09/29/2020

Dynamic Edge Physiotherapy

Feefo Verified

5 years ago

What Dynamic Edge Physiotherapy said about SME Inc. USA:

Always my first choice!

Easy ordering, always delivered quickly, great selection and pricing. SME is our first stop for all our PT clinic needs!

Product reviews

Date of purchase: 10/01/2020

Trusted Customer

Feefo Verified

5 years ago

Good selection. Fair price. Easy ordering. Quick delivering.

Date of purchase: 09/29/2020

Physical Rehabilitation Group, LLC Group - Forest Drive

Feefo Verified

2611 Forest Drive Ste 130 Columbia, SC 29204

5 years ago

What Physical Rehabilitation Group, LLC Group - Forest Drive said about SME Inc. USA:

Website helpful and can live chat and respond right away and take approx 2 days to receive supplies.

Date of purchase: 09/25/2020

Blackstone Valley Physical Therapy Services, Inc.

Feefo Verified

5 years ago

What Blackstone Valley Physical Therapy Services, Inc. said about SME Inc. USA:

Fast delivery and good stock!

Date of purchase: 09/18/2020

Active Care Chiropractic

Feefo Verified

5 years ago

What Active Care Chiropractic said about SME Inc. USA:

Shipping is speedy. I would give it 5 stars but one of the products I have ordered a few times has been inconsistent in quality and brand

Pamela Rouen

SME Inc. USA

5 years ago

Thank you so much for your feedback. We will continue to work hard to earn back that 5th star! Which product for you has been inconsistent in quality and brand?

Active Care Chiropractic

5 years ago

The electric stim pads that we have been ordering. One shipment we got had so much adhesive that the gummy balls of adhesive were all over both sides of the pads. The next shipment seemed to be a different brand. Adhesive was good but the backing ripped very easily, making it difficult to store and reuse. In addition to that, after a few treatments, the wires in the pads started pulling loose.

Pam

SME Inc. USA

5 years ago

Thank you very much for your feedback and I am sorry you have not been satisfied with the performance of the electrodes you ordered. I do see you have tried two different electrode models. The great news is SME distributes a large variety of electrodes from several well-respected manufacturers. I suggest we provide you with some samples of other models before placing your next order. I am sure you will find the electrode that will meet your expectations given this opportunity. When you are ready, please reach out to OrderNow@smeincusa or call 800-538-4675 to facilitate this sample request. Thank you for your business!

Date of purchase: 09/17/2020

Ron M. Harshman, DDS

Feefo Verified

5 years ago

What Ron M. Harshman, DDS said about SME Inc. USA:

Great prices - easy to work with

Product reviews

Date of purchase: 09/22/2020

Trusted Customer

Feefo Verified

5 years ago

Great communication from start to finish!

Product reviews

Date of purchase: 09/22/2020

Synergy Rehab and Wellness

Feefo Verified

5 years ago

What Synergy Rehab and Wellness said about SME Inc. USA:

They offer good prices through our contract.

Date of purchase: 09/22/2020

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SME Inc. USA Reviews

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