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Slumbersac US Reviews

https://www.slumbersac.com

Slumbersac is an award-winning company that offers a huge variety of high-quality sleeping bags for babies and toddlers.

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ratings over the past year

Slumbersac US is no longer an active Feefo customer
Displaying all 107 reviews
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Anonymous
Anonymous
3 years ago
Date of purchase: 08/23/2021
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What Anonymous said about Slumbersac US:
I got this for my toddler an 18 month sack. But once it got here something was wrong. It was four feet tall and fit my nine year old! also my toddler sleeps better with out it. Useless not worth your...

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Beth
NY, USA
3 years ago
Date of purchase: 08/02/2021
What Beth said about Slumbersac US:
I am a forever customer!
excellent service and product. i've been looking for a sleep sack for my teenage autistic daughter as she cannot use a blanket at night, and these are wonderful; soft & well-made.
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Sarah Speakman
3 years ago
Date of purchase: 08/06/2021
What Sarah Speakman said about Slumbersac US:
Expensive, but roomy, breathable, and great quality!
Awesome! No more blanket falling off in the middle of the night! Which means no more interrupted sleep from getting too cold when we blast the AC at night!
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Customer Services
Slumbersac US
3 years ago
Thank you for such positive feedback. We hope you and your little one continue enjoy many restful nights.
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Giovanna Otiniano
3 years ago
Date of purchase: 06/28/2021
What Giovanna Otiniano said about Slumbersac US:
Una experiencia horrible
Realicé la compra el 28 de junio y no se establecía claramente el plazo de entrega, por lo que asumí que sería 5 días hábiles, como es usualmente. Cuando pasaron los 5 días hábiles y el paquete no se...

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Customer Services
Slumbersac US
3 years ago
Thank you for taking the time to leave feedback. As you will now know, we have fully refunded your order as UPS have confirmed that they have lost the parcel. All couriers, would ask sufficient time to conduct an enquiry into missing parcels. Our delivery times are stated on the website and can take up to 12 working days in the current climate, coming from Germany. We sincerely apologise that you did not have satisfactory experience on this occasion.
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Ani Terzikyan
4 years ago
Date of purchase: 06/27/2021
What Ani Terzikyan said about Slumbersac US:
Delivery delay
I placed the order 6/26/2021. Today is 7/12/2021. And I am still waiting for my order. 17 DAYS!!!!!!!!!! Very disappointed with this kind of service. You promised me 3-4 day shipping and I paid for...

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Customer Services
Slumbersac US
4 years ago
Thank you for taking the time to leave feedback. The shipping option you selected was standard shipping, which is 8-12 business days. We accept that your parcel has now just reached this limit. On checking with UPS, they have advised of delays due to fire conditions in California. We have asked them to provide an update on this and will communicate their response to you as soon as we receive this. Please accept our apologies for any inconvenience caused.
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Ani Terzikyan
4 years ago
Note true. UPS is working as expected and there are no delays on any other shipments.
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Korena Meza
4 years ago
Date of purchase: 05/29/2021
What Korena Meza said about Slumbersac US:
Wonderful product
Amazing service. Awesome I could find a sleep sack big enough for my autistic 7 year old son.
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Trusted Customer
4 years ago
Date of purchase: 05/02/2021
Slow shipping but otherwise fine
Shipping was very slow and item got held up at customs, it seemed. But the product is great!
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Trusted Customer
4 years ago
Date of purchase: 05/11/2021
not delivered
I have not received my slumber sac yet. and I missed my grandson's first birthday gift
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Customer Services
Slumbersac US
4 years ago
Thank you for taking the time to leave feedback. Your order was dispatched the following morning after you placed your order in the evening. However, coming from Europe, we are at the mercy of the customs authorities. Which is why we advise deliveries can take up to 12 working days which is roughly 2.5 weeks. Checking the tracking details, they state that your order is in fact due for delivery later today. We really hope your grandson loves his new sleeping bag.
Trusted Customer
4 years ago
Thank you for taking the time to check into this and letting me know the status. I hope I receive the sac today.
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Kelly Patterson
Arizona
4 years ago
Date of purchase: 04/27/2021
What Kelly Patterson said about Slumbersac US:
1 tog sleep sac 6-10.
Shipping was very fast! Love the new sac. It is huge and I hope it lasts a while. My son loves sleep sacs. I just wish they were a little less pricey because I would order a .5 too!
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Trusted Customer
4 years ago
Date of purchase: 04/28/2021
Very slow shipping
Shipping took too long. 12 days and I haven't received my order yet. For that high prices I expect better services.
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About Slumbersac US
Slumbersac is an award-winning company that offers a huge variety of high-quality, exclusively designed sleeping bags for babies and toddlers. Made from 100% cotton, they are rigorously tested and can be both machine washed and tumble dried. Slumbersac sleeping bags ensure a safe night's sleep for babies and parents and come in different sizes and togs, so you can choose the perfect one, depending on the weather or season.
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(001) 857 452 1129
Slumbersac Trading Co. Ltd, 306 Fairdale Drive, Simpsonville, South Carolina, SC 29681, United States
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About Slumbersac US
Slumbersac is an award-winning company that offers a huge variety of high-quality, exclusively designed sleeping bags for babies and toddlers. Made from 100% cotton, they are rigorously tested and can be both machine washed and tumble dried. Slumbersac sleeping bags ensure a safe night's sleep for babies and parents and come in different sizes and togs, so you can choose the perfect one, depending on the weather or season.