Hi, thank you for taking the time to share your feedback.
Please accept our sincere apologies for the inconvenience you experienced. Our team picked up your email and has since acknowledged and resolved the issue. We’re sorry again for the delay in getting back to you.
A replacement order was raised and delivered last week, and we hope it has arrived with you safely.
Best regards,
Slingsby
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.