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sleepypeople.com Reviews

https://www.sleepypeople.com/
Rated
Exceptional
Service
4.7
/5
Product
4.5
/5

5

4

3

2

1

158

16

5

5

5

189

ratings over the past year

Displaying all 5,373 reviews
Trusted Customer
6 months ago
Date of purchase: 12/12/2024
Excellent
Very quick & excellent service
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PE
Peter
Evesham
6 months ago
Date of purchase: 12/05/2024
What Peter said about sleepypeople.com:
Had issues with the product which they addressed promptly
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Trusted Customer
6 months ago
Date of purchase: 11/14/2024
Poor costumer service returns
I bought the dog bed but was too small for my dog, and I asked for the refund. I already email them with the question I had asked but till now I didn’t receive any answer yet. Soon will be the 14...

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Customer Service Team
sleepypeople.com
6 months ago
Thank you for your review. We received your email on Friday afternoon, and it is currently in our queue to be addressed in the order it was received. Please note that we are closed over the weekend. I will ensure a response is sent out today. For any return requests, please rest assured that they will be processed based on the date of your original email, not the date of our response. Thank you for your patience. Sleepypeople.com :)
Trusted Customer
6 months ago
I have send back the unsused package last week and until now I haven’t heard nothing from your side. Can you update me with the payment cancellation, please. The costumer service is very slow to return my emails and information from it.
Trusted Customer
6 months ago
Good afternoon I already sent the return receipt in the morning via email. Have you seen?
Trusted Customer
6 months ago
Good afternoon You already had the confirmed of the returned item 6 days ago, please, can I ask why I didn’t receive the refund yet? In two days time I will charge for the second parcel of the order. Can you finalize this transaction for good and stop the payments?
Trusted Customer
6 months ago
CCR6PM That’s the number in my return label that I printed and sent it
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Customer Service Team
sleepypeople.com
6 months ago
Thank you, refund issued
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Trusted Customer
6 months ago
Date of purchase: 11/27/2024
Cuddly do ut
Very good, prompt delivery…no fuss
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Trusted Customer
6 months ago
Date of purchase: 11/29/2024
Speedy delivery
Speedy delivery but there was a rip in the packaging
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EM
Emma
Scarborough
6 months ago
Date of purchase: 11/24/2024
What Emma said about sleepypeople.com:
Great service quick delivery.
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Trusted Customer
6 months ago
Date of purchase: 11/27/2024
Lost
Evri have lost it so I have no idea if it’s any good
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Customer Service Team
sleepypeople.com
6 months ago
Thank you for your feedback. I’m sorry to hear that your parcel was lost in transit. After reviewing your order details, I can see that you have now received your replacement order. I hope you’re satisfied with the service and the quality of the product. Kind regards Sleepypeople Customer Services
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Trusted Customer
6 months ago
Date of purchase: 11/19/2024
Very warm and cosy
Excellent
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Trusted Customer
6 months ago
Date of purchase: 11/19/2024
A*
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Trusted Customer
6 months ago
Date of purchase: 11/23/2024
Good service no problem
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About sleepypeople.com
We're a family-owned business based in Manchester. Sleepy People is our edit of must-haves that we simply can’t sleep without, from best-loved bedding brands. Everything you see has been handpicked by us so you can relax and unwind in a perfect sleep sanctuary.
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0161 654 1073
Hanson Point, Hanson Close, Manchester, Lancashire, M24 2HD, United Kingdom
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About sleepypeople.com
We're a family-owned business based in Manchester. Sleepy People is our edit of must-haves that we simply can’t sleep without, from best-loved bedding brands. Everything you see has been handpicked by us so you can relax and unwind in a perfect sleep sanctuary.