Merchant Logo

We take your comfort very seriously - If you have any queries no matter how small, please don't hesitate to get in touch.

Service
0
/5
Product
0
/5

5

4

3

2

1

0

0

0

0

0

0

ratings over the past year

Sleepbear is no longer an active Feefo customer
Displaying all 101 reviews
SC
Sleepbear customer
8 years ago
Date of purchase: 02/04/2017
What Sleepbear customer said about Sleepbear:
Very happy with our Sleepbear mattress
Easy to use website - very easy to order, smooth delivery, great mattress!
Merchant Logo
Sleepbear Team
Sleepbear
8 years ago
Thanks for your feedback Rafe, it's great to hear everything ran smoothly from ordering through to delivery :)
Product reviews

0
Share
Trusted Customer
8 years ago
Date of purchase: 12/29/2016
Kind to my painful hips
Excellent service. I found the facility to choose your own delivery date very useful because I wanted to schedule the delivery for several weeks time. I have been sleeping on my Sleepbear for six...

Read all
Merchant Logo
Sleepbear Team
Sleepbear
8 years ago
We're pleased our named day delivery service worked well for you :)
Product reviews

0
Share
SC
Sleepbear customer
8 years ago
Date of purchase: 01/06/2017
What Sleepbear customer said about Sleepbear:
Service was great, only improvements would be: - delivery to the room inste...
Service was great, only improvements would be: - delivery to the room instead of just the front door (the mattress is pretty heavy to get up the stairs on your own!) - a smaller delivery window would...

Read all
Merchant Logo
Sleepbear Team
Sleepbear
8 years ago
Thanks for your feedback Holly! We aim to offer a 2 man delivery service in the near future, whereby delivery to your room of choice will be possible. Although unlike our free delivery, the 2 man service will likely come at an additional cost to the mattress. We're also working towards a narrower delivery window, however the size of our boxes limits us to specialist courier partners with less delivery options available. Unlike other brands, we don't fold & roll our mattresses to force them into a small box so that any household courier will take them. We gently roll the Sleepbear mattress instead, so it goes into a longer box. This ensures that it recovers fully & quickly once opened :)
Product reviews

0
Share
SC
Sleepbear customer
Leicester
8 years ago
Date of purchase: 01/06/2017
What Sleepbear customer said about Sleepbear:
Definitely not "the perfect mattress for every sleeper"
Really good service, questions answered quickly, delivered on time & lovely welcome pack included.
Product reviews

1
Share
SC
Sleepbear customer
8 years ago
Date of purchase: 02/06/2017
What Sleepbear customer said about Sleepbear:
Relieved My Back Pain, and Brilliant Customer Service!
From start to finish the Sleepbear experience was fantastic. James answered all of my questions without being at all 'salesy', which led to my decision to give them a try - best decision I have made...

Read all
Merchant Logo
Sleepbear Team
Sleepbear
8 years ago
We're glad we got it right for you Ruby, and that you haven't looked back since discovering Sleepbear!
Product reviews

0
Share
SC
Sleepbear customer
HAVANT
8 years ago
Date of purchase: 12/08/2016
What Sleepbear customer said about Sleepbear:
Pleased with the exceptional customer services delivered by this company
We were very happy with the customer service we received from Jamie and follow up dealings regarding our order . Sadly due to our current medical conditions we have realised that now was not a...

Read all
Merchant Logo
Sleepbear Team
Sleepbear
8 years ago
Apologies again that your first email didn't reach us John, but we're glad you were so pleased with the way we helped you with your purchase and dealt with your return. We wish you all the best with your health :)
Product reviews

0
Share
SC
Sleepbear customer
8 years ago
Date of purchase: 01/07/2017
What Sleepbear customer said about Sleepbear:
Although we had a problem with delivery of our mattress, James offered exce...
Although we had a problem with delivery of our mattress, James offered excellent customer service and sorted out the situation in a way that diffused the situation. The mattress itself is extremely...

Read all
Merchant Logo
Sleepbear Team
Sleepbear
8 years ago
We're really pleased you're happy with the way we dealt with your delivery Jessica, and that you love your new mattress!
Product reviews

0
Share
SC
Sleepbear customer
London
8 years ago
Date of purchase: 01/06/2017
What Sleepbear customer said about Sleepbear:
Excellent service by Sleepbear
This mattress has changed everything!
Merchant Logo
Sleepbear Team
Sleepbear
8 years ago
That's amazing Funda!
Product reviews

0
Share
SC
Sleepbear customer
Louth
8 years ago
Date of purchase: 11/04/2016
What Sleepbear customer said about Sleepbear:
Good service by Sleepbear
No problem Arrived when it was supposed to.
Product reviews

0
Share
Trusted Customer
8 years ago
Date of purchase: 12/26/2016
Received mattress on time box was damaged mattress was ok rolled it out on ...
Received mattress on time box was damaged mattress was ok rolled it out on bed ok no smell.we had a memory foam mattress before with did have a slight smell for about a week. Have had the sleepbear...

Read all
Merchant Logo
Sleepbear Team
Sleepbear
8 years ago
We're sorry to hear your box was damaged in transit Peter, but it's good to know it did it's job and protected your mattress. We also wrap each Sleepbear in a double layer of polythene for this reason, to keep it extra safe! It's great to hear you've made an improvement over your old mattress by choosing Sleepbear :) Enjoy!
Product reviews
0
Share
About Sleepbear
Sleepbear combine a luxuriously comfortable mattress with scientific hygiene technology for the best restorative sleep possible.
Read all
8 Church Green East, Redditch, Worcestershire, B98 8BP, United Kingdom
Why trust Feefo reviews?

About Sleepbear
Sleepbear combine a luxuriously comfortable mattress with scientific hygiene technology for the best restorative sleep possible.