Dear Mike,
Feedback is vital to our business and we appreciate you taking the time to post a review although we are extremely sorry to hear of the circumstances and that you were unhappy with the car parking service you used on this occasion.
SkyParkSecure.com are a price comparison website and booking agent for car parking services at all the major airports in the UK, we do not own/operate the car parks or provide the service but we are concerned to hear of your experience.
We do have a complaints procedure and any complaint must be sent in to us in writing as we will contact the car parking company on your behalf to enable them to investigate and respond to you accordingly.
Are you able to please send the details of your complaint along with your booking reference to our Customer Support Team at info@skyparksecure.com as we would like to process this as a complaint?
We are committed to resolving this issue in line with our customer first policy and look forward to hearing from you.
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Lancaster
8 years ago
Overall Satisfied
Recommends
What Trusted Customer said about SkyParkSecure:
Excellent service
Excellent service
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Trusted Customer
Feefo Verified
6 years ago
Overall Satisfied
Recommends
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Liverpool
10 years ago
Overall Satisfied
Recommends
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Stoke
8 years ago
Overall Satisfied
Recommends
What Trusted Customer said about SkyParkSecure:
Good
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Inverness
7 years ago
Overall Satisfied
Recommends
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Biggleswade
11 years ago
Overall Dissatisfied
Does not recommend
What Trusted Customer said about SkyParkSecure:
We left our car with them, they returned it in an unusable condition and then…
We left our car with them, they returned it in an unusable condition and then left us stranded at the airport. They just didn't care.
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