SkyParkSecure Reviews

Dear Iain, Feedback is vital to our business and we thank you for taking the time to leave a review regarding your recent booking. We are sorry to hear of the problems you experienced and that you were unhappy with the service you used on this occasion. SkyParkSecure are a Price Comparison Website and Booking Agent, we do not own/operate the Car Parks or provide the service. We provide the booking process to which you had no problems and this review is therefore not in relation to ourselves. We operate a complaints procedure and should a Customer feel it is relevant to raise a complaint this should in the first instance be sent our Customer Service Team to enable us to contact the company on your behalf. I have had a look into your booking and can see that we have not received a complaint from you. SkyParkSecure and the companies who advertise on our website are always looking to make improvements and would appreciate it if you could send details of the issues you had, including your booking reference to reviews@skyparksecure.com to enable us to process this as a complaint. We are committed to resolving this issue in line with our Customer first policy.

Dear David, Feedback is vital to our business and we appreciate you taking the time to post a review although we are extremely sorry to hear of the circumstances and that you were unhappy with the car parking service you used on this occasion. SkyParkSecure.com are a price comparison website and booking agent for car parking services at all the major airports in the UK, we do not own/operate the car parks or provide the service but we are concerned to hear of your experience. We do have a complaints procedure and any complaint must be sent in to us in writing as we will contact the car parking company on your behalf to enable them to investigate and respond to you accordingly. Are you able to please send the details of your complaint along with your booking reference to our Customer Support Team at info@skyparksecure.com as we would like to process this as a complaint? We are committed to resolving this issue in line with our customer first policy and look forward to hearing from you.