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Skipton International Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 7,455 reviews

Trusted Customer

11 years ago

Customer service is always excellent - people are friendly and helpful. Questions are always answered…

Customer service is always excellent - people are friendly and helpful. Questions are always answered thproughly and product knowledge is good. Many thanks.

Date of purchase: 11/01/2014

Trusted Customer

11 years ago

Great service and fast turn around

Date of purchase: 07/16/2014

Trusted Customer

11 years ago

It did take longer than we were advised for Skipton to produce an offer letter,…

It did take longer than we were advised for Skipton to produce an offer letter, which delayed our completion, and when providing proof of source of funds, the agent at Skipton overlooked an essential...

Skipton International

11 years ago

Thank you for your feedback, please let me know which agent you used and the essentional document that was overlooked, and I will follow up accordingly. Kind regards Jim Coupe Managing Director 01481 730730

Trusted Customer

11 years ago

thank you for your response. We actually arranged the mortgage through the mortgage shop back in April/May (who had their own set of faults), but for providing this document, we dealt directly with Skipton, but I can't remember who with. We sent a scanned copy of a document proving the source of funds, which was missed, meaning that we were asked again for proof. After trying to find alternative proof, we resent the document, which it turned out was sufficient. We also ended up having to provide additional bank statements to bring the application up to date because of the initial delay between us submitting the application and it being processed. However we don't know whether the delay was with the mortgage shop or Skipton. In the grand scheme of things, these were minor annoyances and Skipton did indeed sort out our mortgage, but they were things we probably could have done without when going through the stressful process of buying a house.

Date of purchase: 05/19/2014

Trusted Customer

11 years ago

Lorraine McLean went out her way to find a way to make our mortgage work,…

Lorraine McLean went out her way to find a way to make our mortgage work, she was friendly and professional, would not hesitate to recommend her.

Skipton International

11 years ago

Many thanks for your feedback, I will pass your comments onto Lorraine who will be pleased. Kind regards Jim Coupe Managing Director 01481 730730

Date of purchase: 07/21/2014

Trusted Customer

11 years ago

Seamless, polite, efficient mortgage application.

Date of purchase: 06/04/2014

Trusted Customer

11 years ago

Good professional service Please phone manner Efficient response and addressing of issues

Date of purchase: 09/22/2014

Trusted Customer

11 years ago

I found the process was extremely straightforward with no problems and issues. The staff couldn't have…

I found the process was extremely straightforward with no problems and issues. The staff couldn't have been more helpful and answered all questions without hesitation.

Date of purchase: 08/13/2014

Trusted Customer

11 years ago

The guys at Skipton were highly knowledgeable and really helped us to understand what we…

The guys at Skipton were highly knowledgeable and really helped us to understand what we needed to do in order to get a mortgage for our new house. I would recommend them without hesitation.

Date of purchase: 08/27/2014

Trusted Customer

11 years ago

Relatively quick and best product

Date of purchase: 07/14/2014

Trusted Customer

11 years ago

Our mortgage was very complex as we are doing a self build and Skipton flexed…

Our mortgage was very complex as we are doing a self build and Skipton flexed their rules to enable us to borrow the money needed for the project. Application and admin was painless!

Date of purchase: 05/22/2014

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