My initial booking was dealt with by James who got many things wrong when confirming. He got all our names wrong, the flight return date wrong and quoted the wrong prices and deals for ski passes. As...
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Murray
Ski Solutions
1 year ago
Thanks for your review and I'm sorry that you were unhappy with our service. I'm pleased that our Client Services team were able to assist you and if there is anything further that you require, please don't hesitate to contact me - murray@skisolutions.com.
Regards,
Murray Dee - Head of Client Services
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Helen
Feefo Verified
Cardiff
1 year ago
What Helen said about Ski Solutions:
They know their stuff
I had been researching options for a ski holiday and found it very time consuming. I decided to try Ski solutions, sent them my criteria and it was the best decision ever. Very knowledgeable, James...
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Trusted Customer
Feefo Verified
1 year ago
Very helpful, responsive and personalised service.
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Tim
Feefo Verified
London
1 year ago
What Tim said about Ski Solutions:
Great Service
James was informative, prompt, helpful and pleasant. Provided insights and counsel and got us situated quickly. Professional and courteous. Pleased with everything to date and hoping the...
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Tony
Feefo Verified
1 year ago
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Gail
Feefo Verified
1 year ago
What Gail said about Ski Solutions:
Great service, helpful with ideas of types of holiday the customer is looking for. Great staff with a friendly competent advice given, looking forward to out trip 👍
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Trusted Customer
Feefo Verified
1 year ago
Seamless
Personal and not pushy. Very knowledgable about every aspect of the holiday.
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ST
Stephen
Feefo Verified
Maidenhead
1 year ago
What Stephen said about Ski Solutions:
Skiing group trip
Good choices at right price. Managed to find 7 rooms for single occupancy - not an east request.
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Trusted Customer
Feefo Verified
1 year ago
7 grandsons on skis for the first time
Mark Fotheringham was very helpful, he understood what we are after for our big family ski holiday and I hope next year we will be very happy with his suggestion. He made the process very easy and...
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Deirdre
Feefo Verified
1 year ago
Murray
Ski Solutions
1 year ago
Hello Deirdre,
I'm sorry that you were unhappy with our service. If there is anything I can do to assist or if you would like to discuss further, please feel free to contact me - murray@skisolutions.com
Regards,
Murray Dee - Head of Client Services
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
