Very friendly and nice to book with but i had to repeatedly ask for the best price to get the cheapest deal. I felt like i was cheated with the credit card fee transaction, i wasn't made aware of...
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Trusted Customer
South East England
10 years ago
What Trusted Customer said about Ski Solutions:
Val D'Isere booking
Very attentive and knowledgeable staff. Quick to respond to queries etc. Consistent service regardless of who I spoke to or emailed.
I would certainly think of using them again - but I have not been...
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Trusted Customer
Tunbridge wells
10 years ago
What Trusted Customer said about Ski Solutions:
Italy
Excellent service .very knowledgable about where to ski , would definitely recommend
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Trusted Customer
London
10 years ago
What Trusted Customer said about Ski Solutions:
Great organisation
I've booked with Ski Solutions a number of times now. They're helpful and have access to many different ski operators. I find them easy to use.
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Trusted Customer
10 years ago
What Trusted Customer said about Ski Solutions:
Professional and helpful
listened and provided the holiday i was seeking.
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Trusted Customer
10 years ago
What Trusted Customer said about Ski Solutions:
Good knowledge of accomodation and resort gave 2 options and was pleased with choice and result.Good all round advice and follow up documentation excellent transfers from and to airport .Would...
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Trusted Customer
10 years ago
What Trusted Customer said about Ski Solutions:
Ski holiday and strange requests
I asked an unusual question which was essential to booking a particular resort and had an answer within the day which I consider to be exceptional service
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Trusted Customer
10 years ago
Chalet Thomily Val D'Isere with YSE
Ski Solutions provided an efficient service and were helpful and polite. My only reservation was describing the accommodation as "ski-in, ski out" as there was a very high, steep snow bank between...
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Trusted Customer
10 years ago
Chamonix booking
A poor purchase experience was experienced. The Ski Solutions booking agent had a very poor knowledge of accommodation in Chamonix. The detail of what was included in the booking seemed unimportant.
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Rebecca
Ski Solutions
10 years ago
Dear Maria
Thank you for taking the time to provide feedback on your recent booking to Chamonix. We ensure that all of our Account Managers receive regular product training but understandably there will be some properties and resorts they are more familiar with. We use all feedback to help improve our service and I will make sure your Account Manager receives further training. I am pleased, however, that we were able to secure the flights you required and you chose to book with Ski Solutions.
If you have any queries in the run up to your holiday please do not hesitate to contact our After Sales team on 020 7471 7711.
Kind regards
Rebecca
General Manager
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Trusted Customer
10 years ago
Excellent service as always
We have used Ski Solutions on three occasions and have found them to be knowledgeable and helpful with our queries. The booking process has been slick and we like that they listen to what you're...
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
