This is the second time I've booked our skiing holiday with ski solutions, ...
This is the second time I've booked our skiing holiday with ski solutions, Clare was very helpful as were all the staff I dealt with. We are a large family group with young children and all their...
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Trusted Customer
9 years ago
What Trusted Customer said about Ski Solutions:
Average service by Ski Solutions
Trip summary had to be done three times. Sophie was persistent and polite.
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Trusted Customer
9 years ago
What Trusted Customer said about Ski Solutions:
Excellent service by Ski Solutions
Excellent in a short space of time
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Trusted Customer
London
9 years ago
What Trusted Customer said about Ski Solutions:
Helpful and professional
I do have to declare an interest as I deal with a relative, but the service has always been top notch all the way through.
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Trusted Customer
9 years ago
What Trusted Customer said about Ski Solutions:
Friendly and helpful service
I thought the service provided by Sophia was excellent. She was very knowledgable about the area and Chalets that we were looking at - this made our decision easier and gave us confidence in our...
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Trusted Customer
9 years ago
Excellent service by Ski Solutions
Very helpful and professional
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Trusted Customer
9 years ago
What Trusted Customer said about Ski Solutions:
Very good , Rick was very helpful, he did what he said he'd do !
The bookin...
Very good , Rick was very helpful, he did what he said he'd do !
The booking was very straight forward and all confirmed in an email within a couple of hours.
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Trusted Customer
9 years ago
What Trusted Customer said about Ski Solutions:
Excellent service by Ski Solutions
excellent knowledge and honest advice of hotels
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Trusted Customer
9 years ago
What Trusted Customer said about Ski Solutions:
Great service
A relatively last minute request was sorted with good choice of destinations. Off we go soon....
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Trusted Customer
9 years ago
Will never use again. Agents incompetent.
**** service. Itineraries were repeatedly inaccurate. All they had to do was get my name, gender, age, destination and flight times correct, but it seemed to be beyond them. One itinerary had us...
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Laura
Ski Solutions
9 years ago
Dear Alastair,
Thank you for your feedback. I understand there were some errors with some of the details on your booking confirmation, for which I apologise. I am glad that we managed to rectify these for you and send you a correct itinerary.
Regarding the "in-resort" tax, this is stated within the Important Information and Terms & Conditions that are agreed to at the time of booking. Despite these initial issues we hope you had a lovely holiday and that we will have you travel with us again in the future.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
