Generally excellent service . The agent did make a genuine mistake in pricing one of our options but offered us a discount and a reduction to compensate .
I have used ski so,utilns on many occasions...
Read more
0
Share
TC
Trusted Customer
8 years ago
What Trusted Customer said about Ski Solutions:
Excellent service. Ginny called back when she ssiyshe would - rare these days. She came within the price I had asked and the type of chalet required. She listed to my needs and met them. Cannot ask...
Read more
0
Share
TC
Trusted Customer
8 years ago
What Trusted Customer said about Ski Solutions:
Knowledgeable and responsive are two qualities that Ski Solutions bring. Why waste tons of time trawling around on the web when I know they will be able to help? Thanks Clare!
0
Share
TC
Trusted Customer
8 years ago
What Trusted Customer said about Ski Solutions:
Excellent service. Efficient, friendly and with humour too. Thank you.
They were brilliant, Sophie totally understood the brief and came up with a great package, just what we were looking for and at a good price. Delighted with the service. I never bother filling in...
Read more
0
Share
TC
Trusted Customer
8 years ago
What Trusted Customer said about Ski Solutions:
Everything was really smooth, efficient and friendly. Steve suggested a few options that matched exactly what I'd asked for, and then helped me decide between them. I wasn't expecting to get a group...
Read more
0
Share
TC
Trusted Customer
8 years ago
What Trusted Customer said about Ski Solutions:
I wouldn't go anywhere else when booking a short ski break
Efficient, pleasant and very knowledgeable. I greatly admire and value their service to clients.
0
Share
Trusted Customer
8 years ago
Its good to talk
I was able to discuss my requirements by telephone and received an email with several suggestions, with subsequent telephone conversations until I was in a position to make my choice.
0
Share
TC
Trusted Customer
8 years ago
What Trusted Customer said about Ski Solutions:
GB Ski Club discount not honoured as deposit already paid!
Ski Solutions refused to add a discount for membership of the GB Ski Club to our booking. We thought we had requested this at the time of discussing the holiday with the agent but you only get a...
Read more
Becky Hipkin
Ski Solutions
8 years ago
Dear Jonathan, thank you for your feedback. Ski Solutions offers all current Ski Club GB members 5% discount from the basic adult price of their holiday. We ask that clients inform us of their membership at the time of booking and as with any discount, voucher or promotional code this needs to be applied at the time of booking and purchase. We highlight on the Ski Club GB and Ski Solutions websites that the discount must be added at the time of booking. Apologies if there was any miscommunication the email we received on the same day you booked, asked for clarification for a few points however there was no request to add in the discount. The request to add the Ski Club discount was received sometime after booking and in line with the terms of the offer it could not be added to your booking. We do hope that you would choose to book with Ski Solutions again and we will of course honour your discount. Kind regards, Becky Hipkin, Head of Client Services.
1
Share
TC
Trusted Customer
8 years ago
What Trusted Customer said about Ski Solutions:
Great service
Very helpful & professional staff
0
Share
TC
Trusted Customer
Poole
8 years ago
What Trusted Customer said about Ski Solutions:
Always found the perfect holiday!
I have used Ski Solutions since the 1980's and they have never let me down!
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
