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Ski Safari Reviews | Customer Service Reviews for https://www.feefo.com/reviews/ski-safari | Feefo

Displaying all 191 reviews

Trusted Customer

1 year ago

Date of purchase: 09/06/2023

Very personalised helpful advice

Very good overall service

Andy Hemingway

Ski Safari

1 year ago

Delighted to hear you found our service personalised and helpful. Thank you once again for another booking with us! Wishing you a wonderful stay returning to Copperhill in Åre, Sweden. Andy Hemingway, Product & Sales Manager

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Chris Dagnall

Up North

1 year ago

Date of purchase: 07/03/2023

What Chris Dagnall said about Ski Safari:

Always good

Always attentive and tailored exactly to what we needed. They work hard to get it right

Rupert Hatfield

Ski Safari

1 year ago

Hi Chris Many thanks for taking the time to send in your review and happy to hear that you with the service you receive from Ski Safari. Thanks also for booking another holiday - this year's trip takes in some fantastic places - Vancouver, Whistler and Vancouver Island. I look forward to hearing all about it when you get back. Regards Rupert

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Helen Macdonald

1 year ago

Date of purchase: 06/02/2023

What Helen Macdonald said about Ski Safari:

Highly Recommend

Fantastic customer service organising us a tailormade skiing holiday which is perfect for us

Carina Wilthil

Ski Safari

1 year ago

Hi Helen, Thank you so much for the kind feedback! I hope you and the family have a lovely time in Geilo. Kind regards, Carina

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Julian Pearce

1 year ago

Date of purchase: 05/02/2023

What Julian Pearce said about Ski Safari:

Excellent advice on skiing holidays

helpful & knowledgeable - feel they really advise you on best options For you without any hard sell.

Rupert Hatfield

Ski Safari

1 year ago

Hi Julian Thanks so much for your review. I think your comments sum up what we try to achieve - we make the process of booking a holiday the enjoyable process it should be. We present you with what we think are the best options for you - we can help steer you in a direction but ultimately it is your holiday and it has to feel right - no hard sell is required. I hope that this year's holiday to Whistler is a great success again and i look forward to hearing all about it and then helping to plan the next. Regards Rupert

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Stephen Reed

1 year ago

Date of purchase: 02/22/2023

What Stephen Reed said about Ski Safari:

Service second to none

This company is both knowledgeable and adaptable so no request is beyond their abilities. Frankly the attitude to customer care is beyond reproach. There is no point in using other companies whose...

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Andy Knights

Ski Safari

1 year ago

Dear Stephen, Thank you so much for your review, it is always such a great pleasure helping you plan your holidays. We hope you have a great time in Trysil in January. Kind regards, Andy

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Lynne Baker

1 year ago

Date of purchase: 03/20/2023

What Lynne Baker said about Ski Safari:

Wouldn’t travel with anyone else. Love ski Safari

Travelled with ski safari many times now. Excellent first hand knowledge of resort. Know pistes to suit your ability. Put together great packages and transport that run efficiently. Great help and...

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Carina Wilthil

Ski Safari

1 year ago

Hi Lynne, Thank you for the lovely feedback. We're so glad to hear that you're happy with our services. Have a wonderful time in Norefjell, I look forward to hearing about it! Kind regards, Carina Sales Consultant

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Trusted Customer

1 year ago

Date of purchase: 04/28/2023

Informed and efficient

The service was everything that I’ve come to expect from Ski Safari- ive booked several trips with them and expect to book more in the future.

Jack Scotford-Smith

Ski Safari

1 year ago

Thank you for leaving such a positive review. It was pleasure to put together your trip to Andermatt. We hope you have a lovely time. Jack Scotford-Smith Product & Sales Specialist

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Karl Topp

Morpeth

1 year ago

Date of purchase: 02/22/2023

What Karl Topp said about Ski Safari:

Fantastic service good advice I always ask for Andy Knights

I have booked many holidays always get the same great service good price nothing is too much for them

Andy Knights

Ski Safari

1 year ago

Dear Karl, Thank you so much for your review. It is my pleasure helping you plan your holidays to Canada. I hope you have a great time in Panorama this winter. Kind regards, Andy

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Julie Fieldhouse

1 year ago

Date of purchase: 01/27/2023

What Julie Fieldhouse said about Ski Safari:

Have used ski Safari for over 10 years. They always impress us

The Ski Safari team are knowledgeable, flexible, understanding of customer needs, friendly, professional and efficient

Rupert Hatfield

Ski Safari

1 year ago

Hi Julie Thanks so much for your kind words. It has been my pleasure over the years sorting out your ski trips - the adventures started back in 2013 with a Banff and Northern Lights combo and since then you have done some exciting trips in Canada, Switzerland and your trip this coming season to Geilo in Norway. I look forward to hearing all about the next trip and then we can get planning the next... King Regards Rupert

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Trusted Customer

1 year ago

Date of purchase: 03/29/2023

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Come back time and time again to book my skiing holiday

I’m a returning customer and every time I get the BEST advice, service and customer care! No hard pushy sale, just honest advice, working to a budget that suits you and your expectations. Not the...

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Andy Knights

Ski Safari

1 year ago

Thank you so much for your review. Helping you plan your holidays to North America and Japan does not feel like work, its an absolute pleasure. I know you will have an amazing time in Japan this winter. Kind regards, Andy

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About Ski Safari

Since 1996, Ski Safari has been crafting tailor-made ski holidays, helping over 75,000 skiers hit the slopes. Today, we remain one of the UK’s leading specialist tour operators, offering incredible winter experiences in Scandinavia, North America, and Asia.

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+44 (0)1273 224060

Alpha House, St Johns Road, Hove, East Sussex, BN3 2FT, United Kingdom