Dear customer,
Thank you for taking the time to leave a review. We are very sorry to hear that you feel that our service was negligible. We have looked into your booking and can see that you have holidayed with us in the apartments for the past two years. During which, you have used our easy coach transfer, our handy private ski locker by the lift station and requested the free service of us obtaining your lift passes in advance. We hope these made a positive difference to your holiday.
Ski Peak acts as a vendor with our self catered apartments as stated on our website. In resort we do not offer the apartments any further services as our staff are focused on our catered guests. I hope you can understand where our service limitations start. We invite you to come and stay in one of our catered chalets, to experience the real Ski Peak holiday!
We are delighted to hear that you think our choice of apartment is excellent. We have used them since they were built in 2000 and will continue to do so.
Kind Regards,
Ski Peak
