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Saddle Skedaddle Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 266 reviews

Trusted Customer

Feefo Verified

1 year ago

Poor customer care

Staff gave impression they didn’t care and only did the absolute minimum

Adam

Saddle Skedaddle

1 year ago

I am really sorry to hear you were disappointed in our service. I would like to chat to learn a little bit more so will be reaching out to you by phone. Adam Walker

Trusted Customer

Feefo Verified

1 year ago

Excellent

It was excellent

Trusted Customer

Feefo Verified

1 year ago

Excellent

It was excellent

Trusted Customer

Feefo Verified

1 year ago

Love the Self-Guided Kerry to Cork Ride!

Saddle Skeedaddle was responsive and informative. They worked with us on finding suitable accommodations and provided the right amount of information in advance. I particularly appreciated a check-in...

Shauna Bocksch

Feefo Verified

Frisco, Colorado

1 year ago

What Shauna Bocksch said about Saddle Skedaddle:

Strada Blanche Blast

Perfect

Graham

Feefo Verified

Manchester

1 year ago

What Graham said about Saddle Skedaddle:

Excellent service. From the first enquiry until the end of our trip everyone was very helpful. Its great to know that although the trip is self guided everything is sorted regarding directions &...

Peter

Saddle Skedaddle

1 year ago

Thank you so much for your 5-star review, much appreciated! Glad you enjoyed your trip and hope to see you again soon 😊 Pete

Nigel Briggs

Feefo Verified

Midlands

1 year ago

What Nigel Briggs said about Saddle Skedaddle:

A beautiful trip across Scotland to remember for ever

Everything ran smoothly from initial contact through to final farewells. This was the first time Saddle Skedaddle had done this trip but the leader had recce'd the route and the guides' experience...

Peter

Saddle Skedaddle

1 year ago

Thanks Nigel for your 5 star feedback! Also thanks for feeding back to the guides on the route each day, this kind of information is invaluable to us and really helps us in providing the best experience for everyone. Glad you enjoyed your first trip with Skedaddle and look forward to seeing you in the future!

Richard

Feefo Verified

Bridgend

1 year ago

What Richard said about Saddle Skedaddle:

Experienced quality provider of bicycle tours

First class. Excellent tour, faultless communication and support during trip.

Kevin Ingram

Feefo Verified

Surrey

1 year ago

What Kevin Ingram said about Saddle Skedaddle:

It was excellent and highly professional

David Pulfrey

Feefo Verified

Vancouver

1 year ago

What David Pulfrey said about Saddle Skedaddle:

One more bike issue

I have already sent a detailed review directly to Saddle Skedaddle but wanted to add one more point re. service: my allotted bike came with the brakes deployed as for the UK. This could have had...

Peter

Saddle Skedaddle

1 year ago

Hi David, Thanks so much for your review and the more detailed feedback you have already provided. It's great to see how much you enjoyed the trip overall, but we are sorry to hear about the bike issue. One of our team will be in touch shortly to discuss this further with you. Thanks again and hope to see you again soon. Thanks Pete

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