wrong earings sent and were faulty it cost me nearly £6 to send them back . it was a good job I unwrapped them to check because there would have been a very disappointed lady on xmas day
Silver Tree Jewellery
Silver Tree Jewellery
11 years ago
I apologise for the incorrect earring being sent to you and feel embarrassed that they were not up to our usual standards.
We have new staff members that clearly need more training.
I have refunded you the £6.00 in postage. I hope that this has not put you off shopping with us in the future.
Kind regards,
Hannah Riding
Online Director
Product reviews
Date of purchase: 11/15/2014
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Trusted Customer
11 years ago
Excellent service and staff, would not hesitate to use this company again.
Product reviews
Date of purchase: 11/12/2014
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Trusted Customer
11 years ago
Very pleased with the service also came gift wrapped and with a gift bag
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