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Silver Cross Reviews

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ratings over the past year

Silver Cross is no longer an active Feefo customer
Displaying all 2,847 reviews
Trusted Customer
2 years ago
Date of purchase: 10/20/2022
Poor quality.
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Sophie Hogan
Silver Cross
2 years ago
Thank you for your feedback, we’re so sorry to hear that you’re disappointed with Clic. We’d like to get this resolved for you so a member of our team will be in touch shortly to discuss this further. Kind Regards, Silver Cross Customer Service
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Trusted Customer
2 years ago
Date of purchase: 10/18/2022
Lovely highchair
Great product and fast delivery
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Trusted Customer
2 years ago
Date of purchase: 10/20/2022
High chair
The service was first class, the website was easy to use, in fact the whole process was straightforward, prompt delivery and easy to put together and operate
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Sophie Hogan
Silver Cross
2 years ago
Thank you for taking the time to leave a review, we are so pleased to hear that you found everything to be straight forward. Kind Regards, Silver Cross Customer Service
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Mark Steggles
2 years ago
Date of purchase: 10/01/2022
What Mark Steggles said about Silver Cross:
Great product quality 👌
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Sophie Hogan
Silver Cross
2 years ago
Thank you for taking the time to leave your feedback, we're pleased to hear that you are happy with your Silver Cross product. Kind Regards, Silver Cross Customer Service
MS
Mark Steggles
2 years ago
Thank Sophie 😊
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Trusted Customer
2 years ago
Date of purchase: 10/17/2022
The recipients were very happy to recieve the high chsir.
This item was bought as a gift. The order was delivered very promptly.
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Sophie Hogan
Silver Cross
2 years ago
Thank you for your kind feedback. We’re so pleased to hear that you are happy with the Buffet Highchair and the service that you received. Kind Regards, Silver Cross Customer Service
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Esmira Atamkhanova-Lodge
2 years ago
Date of purchase: 10/04/2022
What Esmira Atamkhanova-Lodge said about Silver Cross:
Very high UK quality
I ordered a stroller for my 5 month old boy and wasn't sure it would be delivered next day, called customer service, replied straight away and as promised received it the next day, perfectly packed,...

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Sophie Hogan
Silver Cross
2 years ago
Thank you for your kind feedback, we're so pleased to hear that you're happy with the service you received. Kind Regards, Silver Cross Customer Service
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David Graham
2 years ago
Date of purchase: 10/11/2022
What David Graham said about Silver Cross:
Excellent service and value for money. Good quality high chair with varying height adjustments
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Sophie Hogan
Silver Cross
2 years ago
Thank you for taking the time to leave your feedback, we're pleased to hear that you are happy with the product and service. Kind Regards, Silver Cross Customer Service
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melissa coupe
2 years ago
Date of purchase: 10/13/2022
What melissa coupe said about Silver Cross:
Service not as expected
Service was ok, but I choose silver cross because they specifically offer a service whereby the nursery furniture can be assembled for you at an extra cost. However, I wasn’t aware this service was...

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Sophie Hogan
Silver Cross
2 years ago
Thank you for your feedback, we’re so sorry to hear that you’re disappointed with the service. Customer feedback is extremely important to us, and we will ensure that this is investigated with our delivery partners. Kind Regards, Silver Cross Customer Service
MC
melissa coupe
2 years ago
Thank you for your reply. If you could arrange for my nursery furniture to be assembled by your delivery partners, this would be much appreciated. When I ordered some previous nursery furniture from you, the guys came and assembled it for me.
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Sophie Hogan
Silver Cross
2 years ago
We’ll ensure that a member of our team contacts you to discuss this further. Kind Regards, Silver Cross Customer Service
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Cheryl
Rowley Regis
2 years ago
Date of purchase: 10/08/2022
What Cheryl said about Silver Cross:
Brilliant online service 👍
Wonderful service, I ordered a silvercross pram from yourselves and after paying I realised I hadn’t looked at the delivery date,so I emailed asking if they could find out when the estimated delivery...

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Sophie Hogan
Silver Cross
2 years ago
Thank you for taking the time to leave your feedback, we're pleased to hear that you are happy with the product and service. Kind Regards, Silver Cross Customer Service
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Jessica Cronshaw
2 years ago
Date of purchase: 10/05/2022
What Jessica Cronshaw said about Silver Cross:
Great service and excellent quality and so pleased with pram and bundle package.
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Sophie Hogan
Silver Cross
2 years ago
Thank you for taking the time to leave your feedback, we're pleased to hear that you are happy with the product and service. Kind Regards, Silver Cross Customer Service
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About Silver Cross
Since William Wilson wheeled out the first coach-built model from his Yorkshire workshop at Silver Cross Street, Leeds in 1877, generations have given their children a daily look at the world from prams and pushchairs bearing our logo. Today, the name still stands for all those principles that William would have held dear. Uncompromising quality. Painstaking craftmanship. Practical design. We have a saying here at Silver Cross: "There is no secret to making the world's finest prams - Just take 130 years of experience and add the finest materials; the rest is easy."
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Micklethorn, Broughton, Skipton, North Yorkshire, BD23 3JA, United Kingdom
Why trust Feefo reviews?

About Silver Cross
Since William Wilson wheeled out the first coach-built model from his Yorkshire workshop at Silver Cross Street, Leeds in 1877, generations have given their children a daily look at the world from prams and pushchairs bearing our logo. Today, the name still stands for all those principles that William would have held dear. Uncompromising quality. Painstaking craftmanship. Practical design. We have a saying here at Silver Cross: "There is no secret to making the world's finest prams - Just take 130 years of experience and add the finest materials; the rest is easy."