Service
4.7
/5
Product
4.6
/5
5
4
3
2
1
1,848
177
61
24
53
2,163
ratings over the past year
5
4
3
2
1
1,848
177
61
24
53
2,163
ratings over the past year
Feefo Trusted Service Awards
Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.
Thank you for your feedback. We apologise that you have not been happy with the engraving on your Personalised Name Pendant. Please be advised that, as stated on our website in the product description, "The text is hand stamped letter by letter. This creates a quirky uneven finish rather than a perfect machine straight finish". If you wish to discuss this further and request a 're-punch' of your item, please do contact customer services on 0345 307 3297 or email contactus@silver.uk.com where one of our representatives will be happy to assist you with this matter.
Kindest Regards
Pip @ Silver by Mail