As always a great service. Just one bracket disapointing kept falling off and was nearly lost.
Customer Service
Silver by Mail
9 years ago
Dear Mrs Borowska,
Thank you for your feedback. We apologise that you have experienced a problem with one of the bracelets purchased from us - this may simply be a problem with the clasp that could be rectified for you. If you would be happy for us to look into this further for you, please contact customer services on 0345 307 3297 or email contactus@silver.uk.com so that one of our customer service representatives can assist you.
Excellent service, the product was unavailable however I was contacted and advised it would be dispatched at the discounted price as advertised. Prompt reliable service for quality products.
product, service and delivery was excellent, Both purchases were for birthday presents and both were loved the minute their presents were opened. Have recommended your site to several friends as one...
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Thank you for your feedback. We apologise that you have experienced a problem with one of the bracelets purchased from us - this may simply be a problem with the clasp that could be rectified for you. If you would be happy for us to look into this further for you, please contact customer services on 0345 307 3297 or email contactus@silver.uk.com so that one of our customer service representatives can assist you.
Kindest Regards
Pip @ Silver by Mail