The driver was there on time, as expected. Great service.
Date of purchase: 07/02/2025
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Giada
Feefo Verified
1 year ago
What Giada said about Shuttle Direct United Kingdom:
Autista eccezionale, ci ha fatto raggiungere il porto in tempo per prendere il traghetto a 4 minuti dalla partenza a causa di un ritardo del volo, consigliatissimo!!
1st experience, Palma to Port Alcudia Fast & reliable is not the words I'd use to describe the service we got from Shuttle Direct when we landed in Palma Airport. Our flight landed at 8.05pm (10 min...
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Customer Services
Shuttle Direct United Kingdom
1 year ago
Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience you experienced during your transfer from Palma Airport to Port Alcudia.
We understand how frustrating the waiting and travel time must have been. Please note that the service you booked was a shared shuttle, which can sometimes lead to longer waiting and transfer times due to multiple passenger pickups and drop-offs along the route. This scheduling is intended to offer a more affordable option but can affect the overall journey time.
We’re glad to hear that your return journey was a better experience, and we appreciate your understanding. Your feedback is valuable to us and will help us improve our services going forward.
If you have any further questions or concerns, please don’t hesitate to reach out.
Dimos mil vueltas para encontrar el lugar de recogida, lo encontramos, entregamos el voucher al personal de la oficina y nos dice que tenemos que no esperar que aún no ha llegado el coche privado....
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
