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Shift Reviews | Customer Service Reviews for https://www.feefo.com/reviews/shift-online | Feefo

Displaying all 150 reviews

Trusted Customer

3 years ago

Date of purchase: 04/17/2022

Excellent first-experience; very impressed and pleased

Absolutely spot on. Excellent communication, on timed reliable and efficient. Perfect experience, first time user and will absolutely use again 🙌🏻

Customer Support

Shift

3 years ago

Hi Thank you for taking the time to leave a review. We are glad you received excellent service through Shift. Thanks Shift Team

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Trusted Customer

3 years ago

Date of purchase: 04/17/2022

Quick and efficient service

Really great service, quick and efficient. Our delivery driver was on time and helped with all the items.

Customer Support

Shift

3 years ago

Hi Thank you for taking the time to leave a review. We are glad you received an efficient service through Shift. Thanks Shift Team

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Vanessa

London

3 years ago

Date of purchase: 04/16/2022

What Vanessa said about Shift:

Useless app and poor service

Nobody showed up for the job and yet they still charged me. It's impossible to connect to the driver and there's no phone number for customer services. The online chat is automated so if something...

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Customer Support

Shift

3 years ago

Hi Vanessa We are sorry you had issues with your booking. We will contact you to discuss the matter further with you. Thanks Shift Team

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Hamish Dalgleish

Edinburgh

3 years ago

Date of purchase: 04/16/2022

What Hamish Dalgleish said about Shift:

Top class removal company no one does it better!

Great work from the guys even pulled in extra help when it was realised how big a move it was. Very friendly and professional and really helped lower my stress levels about moving! Great company have...

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Customer Support

Shift

3 years ago

Hi Hamish Thank you for taking the time to leave a review. We are glad you received a professional service through Shift. Thank you for the recommendation. Thanks Shift Team

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Trusted Customer

3 years ago

Date of purchase: 04/15/2022

Service was great. Delivery was on time

Customer Support

Shift

3 years ago

Hi Thank you for taking the time to leave a review. We are glad you received a great service through Shift. Thanks Shift Team

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Trusted Customer

3 years ago

Date of purchase: 04/15/2022

Because the driver returned to original uplift address even though it had appeared there was noone in when he made the first attempt

Customer Support

Shift

3 years ago

Hi Thank you for taking the time to leave a review. We are glad you received a great service through Shift. Thanks Shift Team

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Abieyuwa Peace Ideleiyen

3 years ago

Date of purchase: 04/15/2022

What Abieyuwa Peace Ideleiyen said about Shift:

Perfectly and reliable Customer froendly

Customer Support

Shift

3 years ago

Hi Abieyuwa Thank you for taking the time to leave a review. We are glad you received a reliable service through Shift. Thanks Shift Team

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Alexandru Niculae

3 years ago

Date of purchase: 04/15/2022

What Alexandru Niculae said about Shift:

Great service!

Sorin is great!

Customer Support

Shift

3 years ago

Hi Alexandru Thank you for taking the time to leave a review. We are glad you received a great service through Shift. Thanks Shift Team

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Gregory Simmons

3 years ago

Date of purchase: 04/15/2022

What Gregory Simmons said about Shift:

Great service

Great guys, really helpful and polite, very good service.

Customer Support

Shift

3 years ago

Hi Gregory Thank you for taking the time to leave a review. We are glad you received excellent service through Shift. Thanks Shift Team

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Trusted Customer

3 years ago

Date of purchase: 04/07/2022

Disgusting turned up 5 hrs late no apologies and very un professional would not use these again

Adam barnard

Shift

3 years ago

Hi We are sorry the Shifter you booked on our platform was so delayed. We are investigating this with the provider and we will be talking to them about their behaviour before they can accept any further work from out platform. As discussed with you we have processed a 50% refund as a gesture of goodwill. Thanks Shift Team

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