How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Shield Total Insurance Reviews | Customer Service Reviews for https://www.feefo.com/reviews/shield-total-insurance | Feefo

Trusted Customer

Feefo Verified

3 years ago

Regular customer

Been with them for many years - always good friendly service at all renewals.

Lindsey Jones

Shield Total Insurance

3 years ago

Hi, Thank you for taking the time to review your recent experience. It’s great to hear that you found us helpful throughout the renewal process.Kindest regards, The Shield Total Insurance Team

Product reviews

Date of purchase: 07/03/2022

0

MM

Mr Craig Mcguinnes

Feefo Verified

3 years ago

What Mr Craig Mcguinnes said about Shield Total Insurance:

Fair quote, made necessary changes to the policy without any fussing

Fair quote, made necessary changes to the policy without any fussing, poiite, quick and painless renewal, competitive with on line quotes with the oppostion

Lindsey Jones

Shield Total Insurance

3 years ago

Hi Craig, Thank you for taking the time to review your recent experience. It’s great to hear that your renewal experience was a positive one, and was processed quickly for your convenience. Kindest regards, The Shield Total Insurance Team

Product reviews

Date of purchase: 07/31/2022

0

MC

Mr David Campbell

Feefo Verified

3 years ago

What Mr David Campbell said about Shield Total Insurance:

Very competitive price with great service

Sent renewal in plenty of time to shop around for better quote although the price was very competitive so renewed with the same company. Great service

Lindsey Jones

Shield Total Insurance

3 years ago

Hi David, Thank you for taking the time to review your recent experience. It’s great to hear that your renewal experience was a positive one and your received a great service. Kindest regards, The Shield Total Insurance Team

Product reviews

Date of purchase: 07/31/2022

0

MT

Mr Barry Towes

Feefo Verified

3 years ago

What Mr Barry Towes said about Shield Total Insurance:

Very helpful when discussing the renewal of my home insurance via phone call

Lindsey Jones

Shield Total Insurance

3 years ago

Hi, Thank you for taking the time to review your recent experience. It’s great to hear that your renewal experience was a positive one. Kindest regards, The Shield Total Insurance Team

Product reviews

Date of purchase: 07/31/2022

0

MK

Mr Thomas Kerr

Feefo Verified

3 years ago

What Mr Thomas Kerr said about Shield Total Insurance:

the young woman was very helpful, she understood what I required and the changes to my policy arrived by post when she said that they would

Lindsey Jones

Shield Total Insurance

3 years ago

Hi Thomas, Thank you for taking the time to review your recent experience. It’s great to hear that your experience was a positive one and our representatives were helpful. Kindest regards, The Shield Total Insurance Team

Product reviews

Lindsey Jones

Shield Total Insurance

3 years ago

Hi Thomas, Thank you for taking the time to provide product feedback too. It’s great to hear that your purchase was a smooth one and that your insurance needs have been met. Your feedback It is greatly appreciated and will be shared with the relevant business areas to support any required improvements. Kindest regards, The Shield Total Insurance Team

Date of purchase: 06/28/2022

0

Trusted Customer

Feefo Verified

3 years ago

👍

Would definitely recommend and use again. Would mention that I could not open/view documentation on devices and requested hard copies - the best option!

Lindsey Jones

Shield Total Insurance

3 years ago

Hi, Thank you for taking the time to review your recent experience. It’s great to hear that your experience was a positive one. Kindest regards, The Shield Total Insurance Team

Product reviews

Date of purchase: 07/29/2022

0

Trusted Customer

Feefo Verified

3 years ago

The staff were very helpful and courteous

Lindsey Jones

Shield Total Insurance

3 years ago

Hi, Thank you for taking the time to review your recent experience. It’s great to hear that your experience was a positive one and our representatives were helpful and courteous. Kindest regards, The Shield Total Insurance Team

Product reviews

Date of purchase: 07/22/2022

0

MT

Mr mark tinworth

Feefo Verified

3 years ago

What Mr mark tinworth said about Shield Total Insurance:

Easy online service.

I used the online service which was clear and simple to do, very pleased with the price and level of cover for use in Europe.

Lindsey Jones

Shield Total Insurance

3 years ago

Hi Mark, Thank you for taking the time to review your recent experience. It’s great to hear that you found our online experience easy to follow. Kindest regards, The Shield Total Insurance Team

Product reviews

Date of purchase: 07/21/2022

0

MD

Mr Michael Duda

Feefo Verified

Knottingley

3 years ago

What Mr Michael Duda said about Shield Total Insurance:

satisfied customer

I found the service straight forward and easy to get what I needed

Lindsey Jones

Shield Total Insurance

3 years ago

Hi Michael, Thank you for taking the time to review your recent experience. It’s great to hear that your experience was a straight forward and easy process. Kindest regards, The Shield Total Insurance Team

Product reviews

Date of purchase: 07/17/2022

0

Trusted Customer

Feefo Verified

3 years ago

Easy peasy

Easy peasy renewal. Once I got through everything went okay.

Lindsey Jones

Shield Total Insurance

3 years ago

Hi, Thank you for taking the time to review your recent experience. It’s great to hear that your renewal experience was a positive one. Kindest regards, The Shield Total Insurance Team

Product reviews

Date of purchase: 06/15/2022

0

Shield Total Insurance Reviews

Touring CaravanMore reviews of this product (122)View product websiteAlways helpful and friendly

Touring CaravanMore reviews of this product (122)View product websiteFair quote, made necessary changes to the policy without any fussing, poiite, quick and painless renewal, competitive with on line quotes with the oppostion

Leisure HomeMore reviews of this product (141)View product websiteVery competitive renewal price for our lodge insurance

Leisure HomeMore reviews of this product (141)View product websiteInsurance is a good choice

Touring CaravanMore reviews of this product (122)View product websitesatisfices my needs but could be a little cheaper

Leisure HomeMore reviews of this product (141)View product websiteInsurance for static home very good covering all necessary events etc

Touring CaravanMore reviews of this product (122)View product websiteA reasonable price for our caravan insurance.

Touring CaravanMore reviews of this product (122)View product websiteExcellent price for the level of cover.

Touring CaravanMore reviews of this product (122)View product websiteI insure my caravan with those every year and renewal is easy and price is competitive

Touring CaravanMore reviews of this product (122)View product websiteCompetitive and easy to sort out our renewal

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?