How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Shield Total Insurance Reviews | Customer Service Reviews for https://www.feefo.com/reviews/shield-total-insurance | Feefo

NC

Nigel Clarke

Feefo Verified

2 years ago

What Nigel Clarke said about Shield Total Insurance:

Caravan insurance

Good service, good cover, good value.

Shield Insurance

Shield Total Insurance

2 years ago

Hi Nigel Thank you for taking the time to review your recent experience. Great to hear you had good service and that you think our price is good. Kindest regards, The Shield Total Insurance Team

Product reviews

Date of purchase: 01/15/2024

0

DG

Dennis Griffiths

Feefo Verified

2 years ago

What Dennis Griffiths said about Shield Total Insurance:

The only problem was my wait on the phone. When I finally got through, the person I spoke to was superb

Shield Insurance

Shield Total Insurance

2 years ago

Hi Dennis Thank you for taking the time to review your recent experience. Sorry about your wait but glad to hear you had superb service when you spoke to us. Kindest regards, The Shield Total Insurance Team

Product reviews

Date of purchase: 01/12/2024

0

MF

Mrs Sian Frame

Feefo Verified

2 years ago

What Mrs Sian Frame said about Shield Total Insurance:

Very friendly and helpful and clear

Shield Insurance

Shield Total Insurance

2 years ago

Hi Sian Thank you for taking the time to review your recent experience. It's great to hear our friendly staff helped you out. Kindest regards, The Shield Total Insurance Team

Product reviews

Date of purchase: 01/11/2024

0

Trusted Customer

Feefo Verified

2 years ago

Nothing but excellent.

The service was excellent, two tyre's fitted in less than an hour well pleased.

Shield Insurance

Shield Total Insurance

2 years ago

Thank you for taking the time to review your recent experience. Kindest regards, The Shield Total Insurance Team

Product reviews

Date of purchase: 01/06/2024

0

SI

Sian

Feefo Verified

2 years ago

What Sian said about Shield Total Insurance:

Personal and professional

Very helpful and friendly staff trying to provide extra information whilst you remain on the phone. Spoke to several people as getting two types of insurance and all very helpful. And patient! Also...

Shield Insurance

Shield Total Insurance

2 years ago

Hi Sian Thank you for taking the time to review your recent experience. I'm happy to hear our staff gave you all the information needed! Kindest regards, The Shield Total Insurance Team

Product reviews

Date of purchase: 01/06/2024

0

MM

Mr James Mcmahon

Feefo Verified

Belfast

2 years ago

What Mr James Mcmahon said about Shield Total Insurance:

MY INSURANCE NEEDS

SORTED ME VERY EASILY NO HASSLE VERY HAPPY WITH THE SERVICE AND WOULD RECOMMEND TO FAMILY AND FRIENDS WHICH I HAVE DONE 10. Out 10 FOR CUSTOMER SERVICE

Shield Insurance

Shield Total Insurance

2 years ago

Hi James Thank you for taking the time to review your recent experience. Its great to hear that you will recommend us to friends and family and happy to hear you got great customer service. Kindest regards, The Shield Total Insurance Team

Product reviews

Date of purchase: 11/23/2023

0

ML

Mr Graeme Love

Feefo Verified

Wr113aa

2 years ago

What Mr Graeme Love said about Shield Total Insurance:

Helpful and polite

Shield Insurance

Shield Total Insurance

2 years ago

Hi Graeme. Thank you for taking the time to review your recent experience. It's great to hear you had a good experience with us and our representatives where helpful and polite. Kindest regards, The Shield Total Insurance Team

Product reviews

Date of purchase: 12/12/2023

0

NE

NeillyK

Feefo Verified

Gretna

2 years ago

What NeillyK said about Shield Total Insurance:

Can’t fault their service.

Very competitive quotes, they listen to your requirements, easy to deal with, communication is good.

Lindsey

Shield Total Insurance

2 years ago

Hi Neil, It’s great to hear that your experience has been an easy with good communication and customer service, Thank you for taking the time to review your recent experience. Kindest regards, The Shield Total Insurance Team

Product reviews

Date of purchase: 12/08/2023

0

PS

Phillip Stowe

Feefo Verified

2 years ago

What Phillip Stowe said about Shield Total Insurance:

Cost and cover wow!

Absolutely brilliant best by far on cover and price. So easy to set up beat my previous insurance by hundreds of pounds would seriously recommend.

Lindsey

Shield Total Insurance

2 years ago

Hi Phillip, Thank you for taking the time to review your recent experience. It’s great to hear that you received a brilliant service, and you are happy with your cover and premiums. We are happy to hear your would recommend us. Kindest regards, The Shield Total Insurance Team

Product reviews

Date of purchase: 12/07/2023

0

Trusted Customer

Feefo Verified

2 years ago

Polite-operative

If the price is right I would definitely insure next year. Called, renewed , done for another year

Lindsey

Shield Total Insurance

2 years ago

Hi, Thank you for taking the time to review your recent experience. It’s great to hear that your renewal is sorted for another year and you are happy with your service. Kindest regards, The Shield Total Insurance Team

Product reviews

Date of purchase: 11/05/2023

0

Shield Total Insurance Reviews

Touring CaravanMore reviews of this product (122)View product websiteVery helpful and friendly service

Touring CaravanMore reviews of this product (122)View product websiteJust what I needed. great price, documents arrived promptly

MotorhomeMore reviews of this product (84)View product websiteReasonably priced in the market

Leisure HomeMore reviews of this product (141)View product websiteExcellent service as usual well pleased many thanks.

Private CarMore reviews of this product (1)View product websiteCheaper then my established insurer who were going g to increase my cover by 7%. Shields quote was only a 5% increase on last years. Which is why I swapped.

Leisure HomeMore reviews of this product (141)View product websiteVery professional service

Leisure HomeMore reviews of this product (141)View product websiteReasonable priced. Would like a guarantee same or better price

MotorhomeMore reviews of this product (84)View product websiteProvided competitive quote, there will be cheaper out there but it’s tailored to your requirements.

Leisure HomeMore reviews of this product (141)View product websiteBrill cut my cost more than half.

Leisure HomeMore reviews of this product (141)View product websiteQuickly done on phone. Happy for another year for insurance on my caravan

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?