It was not made clear, before purchase, that the 6v smart charger is not suitable for the initial charging of the battery.
Mitchell
Batterycharged.co.uk
10 years ago
Thank you for leaving a review with Feefo with regard to your recent Battery Charged purchase.We note that your review states that we didn’t make it clear before purchase that the smart charger that you bought was not suitable for the initial charge of the classic battery that you also bought.We have taken on board your comment and will reword the description on the website for the model that you bought to reiterate that it is a maintenance charger.What we do note is that we cannot always know the reasons behind a purchase and we obviously don’t know what level of experience or equipment that a customer already has – which is why in two separate e-mails prior to shipping, we advised you to seek advice if there was anything you were unsure about.We are sorry that you feel let down and hope that you will bear us in mind in the future.
The company i have no complaints other than the courier company they use is rubbish.items arrived a day late,tracking order was non existant . Shield Batteries should use UK Mail instead they are 1st...
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Mitchell
Batterycharged.co.uk
10 years ago
Thank you for your review and we are sorry that Yodel let you down. We have e-mailed you privately with a detailed explanation as to the work we are doing behind the scenes, so you know that we have changed logistic partners and now use FedEx exclusively across our network. We hope that Yodel’s inability to deliver on time has not put you off buying from us in the future
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.