Ordered a Glenn 58" shelf bracket with Samantha on the phone. She was really nice and helpful. After I placed my order I called back like 2 min later and asked if I could have the holes on the...
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Steve Davis
Shelfology
7 years ago
My man! We mere mortals at Shelfology screw up from time to time, for that we apologize. Thanks for bringing those missing predrilled holes to our attention! Our team should have reached out to resolve the issue, in the meantime enjoy a discount on your order. Post a #radshelfie on insta so we can check the final product!
Samantha
Shelfology
7 years ago
Wow that was Fast! Thank you for your review. You are awesome! And thank you for taking the time today to talk with me about your ideas. We love to hear how we can improve our company and products for our customers. Samantha
Product reviews
Steve Davis
Shelfology
7 years ago
My man! We mere mortals at Shelfology screw up from time to time, for that we apologize. Thanks for bringing those missing predrilled holes to our attention! Our team should have reached out to resolve the issue, in the meantime enjoy a discount on your order. Post a #radshelfie on insta so we can check the final product!
Date of purchase: 02/05/2019
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Trusted Customer
Dayton, Ohio
7 years ago
What Trusted Customer said about Shelfology:
bracket is fine. Should not have taken 7 days to process and ship.
Steve Davis
Shelfology
7 years ago
Yo Michael! Thanks for notifying us of the issue, we aim to ship quick and that delay is not cool. We reviewed the order: You placed the order on Feb 20, we shipped on Feb 21, it was delivered on Feb 27. After we ship, it's out of our hands and the shipper does whatever they do. Just the name of the game. Let's make it right anyways, so expect your shipping fees on the order to be refunded shortly. Send pics of the finished shelves and thanks again for the order!
Very well made product, and they arrived earlier than expected. These were used to support some very heavy White Oak shelves in an upscale residence in Arlington, VA.
Product reviews
Date of purchase: 01/30/2019
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Trusted Customer
7 years ago
What Trusted Customer said about Shelfology:
They responded quickly and offered some suggestions when I ordered the wrong size bracket.
Shelfology makes uber-strong, super-cool shelf systems and hardware that are easy to use and support just about anything. Made in the US with love, blood, sweat, tears, and pure awesome. We aim to serve home owners and professionals alike. Rad!
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Shelfology makes uber-strong, super-cool shelf systems and hardware that are easy to use and support just about anything. Made in the US with love, blood, sweat, tears, and pure awesome. We aim to serve home owners and professionals alike. Rad!
