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Sewing Street Reviews

https://www.sewingstreet.com/en-gb/
Rated
Exceptional

Your dedicated sewing TV show with expert demonstrations and exclusive kits.

Service
4.7
/5
Product
4.7
/5

5

4

3

2

1

4,613

718

159

49

127

5,666

ratings over the past year

Displaying all 19,030 reviews
AM
Annette Meadows
Brandon Suffolk
4 years ago
Date of purchase: 10/29/2020
What Annette Meadows said about Sewing Street:
brilliant will order again
responded well to previous order, and solved problem quickly. New order was sent and the fabric is lovely quality, now can not wait to start sewing.
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Trusted Customer
4 years ago
Date of purchase: 11/07/2020
Helpful call centre but disappointing in other ways.
The people in the call centre are lovely and very helpful which is why I have given four stars. However other aspects of your service are less good, for example I am unable to log into my account in...

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DP
Diane Parker
4 years ago
Date of purchase: 10/27/2020
What Diane Parker said about Sewing Street:
Ordering so easy, polite service and arrived quickly
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Trusted Customer
4 years ago
Date of purchase: 10/30/2020
I am still waiting to receive an item in this order.
To send all the items on the order. I have now contacted them twice regarding the missing item and I am still waiting to receive it two weeks later.
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Clare - Help Team
Sewing Street
4 years ago
Good morning, Thank you for your feedback regarding our service and item QO6680. We're sorry to hear that you were disappointed with our service on this occasion and that you were missing an item from the order; we do apologise for any inconvenience this may have caused you. We have had a look at the notes on your account for you and can see that the missing item was sent out to you on the 19th November so this should now be with you. If you require any further assistance, please do not hesitate to contact us on 0800 001 4433 or email us at help@sewingstreet.com. Thanks, Clare W - Help Team www.sewingstreet.com
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Trusted Customer
4 years ago
Date of purchase: 10/27/2020
A service team that give an old fashioned excellent service.
Your service team are a pleasure to talk to and very helpful. Thank you
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KE
Kate E
BOURNEMOUTH
4 years ago
Date of purchase: 11/05/2020
What Kate E said about Sewing Street:
Great Service
I had to wait for delivery but I was kept informed of progress, so happy that I knew. All packaged nicely. Nice kit.
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Judith Rose
Boston
4 years ago
Date of purchase: 11/05/2020
What Judith Rose said about Sewing Street:
Very disappointed in help response
I have not received this order. After contacting the help desk I was told I would have to wait 15 working days before they would investigate although Whistl had said they would investigate...

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Clare - Help Team
Sewing Street
4 years ago
Good afternoon, Thank you for your feedback regarding our service. We are very sorry to hear that you hadn't received this order at the time of writing and we do apologise for any inconvenience this may have caused you. We can see that you have spoken to a member of our team regarding this and that in order to allow for delivery, we had to allow 15 working days before we were able to have a look into this further for you. We can see that a replacement order was sent out to you on the 8th Decembe and we hope that this has arrived with you by now. We will certainly make sure that your feedback is passed along to the relevant department and please let us know if you have had any further issues.If you require any further assistance, please do not hesitate to contact us on 0800 112 4433 or email us at help@sewingstreet.com. Thanks, Clare W - Help Team www.sewingstreet.com
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Sarah Hutchinson
4 years ago
Date of purchase: 11/05/2020
What Sarah Hutchinson said about Sewing Street:
Lack of information.
No instructions or pictures of items. Not printed "square ".on fabric, therefore, quite difficult to achieve an equal border.
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Trusted Customer
4 years ago
Date of purchase: 10/29/2020
Easy to use website
Prompt delivery
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CB
Cheryl Bridge
Peterhead
4 years ago
Date of purchase: 10/21/2020
What Cheryl Bridge said about Sewing Street:
Excellent
Excellent as always, easy to order, great one post & packing all day long no matter how many times you check out this includes orders from Wool Lane.
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About Sewing Street
Watch live demonstrations from our sewing and yarn craft experts every day on Freeview 73, Sky 670, Freesat 806 and YouTube. Shop all your sewing and yarn craft supplies on our website and join the Sewing Street Fans community on Facebook.
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0800 001 44 33
Unit 2D, Eagle Road,, Redditch, Worcestershire, Warwickshire, B98 9HF, United Kingdom
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About Sewing Street
Watch live demonstrations from our sewing and yarn craft experts every day on Freeview 73, Sky 670, Freesat 806 and YouTube. Shop all your sewing and yarn craft supplies on our website and join the Sewing Street Fans community on Facebook.