Really great customer service from start until I received ordered goods. Very professional.
Date of purchase: 03/10/2023
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Catriona Guinness
Feefo Verified
3 years ago
What Catriona Guinness said about Seton:
This order was never delivered.......
Product reviews
Date of purchase: 02/24/2023
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Mr Ian Ogilvie
Feefo Verified
3 years ago
What Mr Ian Ogilvie said about Seton:
terrible service
jeanetteseton
Seton
3 years ago
Thank you for your valued feedback. Having investigated your order I can see that unfortunately the information we received for your delivery address online was incorrect. I believe that our Customer Service Team spoke with you to resolve the issue and the delivery was made within a timely manner. Our customer service team is historically impeccable and I can only apologise if you feel you did not receive a good service. Should you wish to discuss this in any further detail, please do not hesitate to contact us on freephone 0800 585 501.
Overall good service and product. Product arrived promptly and was as expected.
Product reviews
Date of purchase: 02/08/2023
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Trusted Customer
Feefo Verified
3 years ago
Our delivery of the salt was delayed for nearly 3 weeks and we did not find out about the delay until calling customer services.
jeanetteseton
Seton
3 years ago
Thank you for your valued feedback. May we apologise for any inconvenience caused by the delay in your delivery. We try our best to contact customers of a change of delivery expectations, but due to very high volumes of orders for this product, this was not possible on this occasion. Unfortunately due to the countrywide shortage of salt we were unable to fulfill your expected delivery date due to vendor supply issues. Should you wish to discuss this in any further detail, please do not hesitate to contact us on freephone 0800 585 501.
Need a Health & Safety Product? How about 57,000 of them? That's the number of products we currently feature within our catalogue and each one is of the high quality and value that you've come to expect from Seton.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Need a Health & Safety Product? How about 57,000 of them? That's the number of products we currently feature within our catalogue and each one is of the high quality and value that you've come to expect from Seton.