Originally this account was set up by our supplier a few years ago. When I made some enquiries around the our contact, Zayn Afsar provided a detailed summary of what we had and recommended an...
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Paul Fox
SES Escrow
2 years ago
Hi Chris
Thanks for your feedback. It's good to hear that your Account Manager was helpful in updating you about your account and recommending better protection. If you have any more questions or need assistance, feel free to get in touch.
Many Thanks,
Paul
They are so prompt in replying to queries, assured in their understanding of issues and just really pleasant to deal with. Would highly recommend !
Paul Fox
SES Escrow
2 years ago
Dear David,
Thank you for your kind words and recommendation. We're glad to hear that our prompt responses and understanding of your issues have met your expectations. It's always our goal to provide pleasant and effective service.
We appreciate your support and look forward to continuing to work with you.
Many Thanks,
Paul
Very pleased with the service that I have received from SES. They have been helpful, attentive and made sure that I'm happy at every step of the ESCROW and test service provided.
Product reviews
Date of purchase: 10/31/2023
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Trusted Customer
Feefo Verified
2 years ago
Tom is excellent. Very patient and responsive.
Paul Fox
SES Escrow
2 years ago
Thank you for taking the time to leave us a review! We're delighted to hear about your positive experience with Tom. We'll be sure to pass along your kind words to him. It's feedback like yours that motivates us to always give our best.
Really responsive team, very easy process, consistently good customer service throughout the organisation.
Paul Fox
SES Escrow
2 years ago
Thank you for your wonderful review! Our goal is to provide an exceptional experience across the board, and your feedback assures us that we're on the right track.
SES were incredibly helpful and performed a thoroughly professional service all the way through. As it was our first time using an escrow agent, SES were particularly adept at explaining the process...
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Paul Fox
SES Escrow
2 years ago
Hi Matt
Thank you so much for your kind words and outstanding review. We truly appreciate your feedback and are thrilled to hear that you had a positive experience with us. Our team aims to deliver the highest level of service and it's truly encouraging to hear that we have met that standard.
Your feedback not only supports our continuous growth but also boosts our team's morale. Your satisfaction is the best reward for our daily efforts.
Many Thanks Paul
The process of setting up a software escrow was straightforward from start to finish. SES were very helpful during the setup process and very willing to accommodate the needs of both parties. Would...
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Paul Fox
SES Escrow
3 years ago
Thank you for the positive feedback! Our team works hard to ensure that the process is as simple and stress-free as possible for our clients, and we are thrilled to hear that we met your expectations.
Thank you for your recommendation. We value your business and look forward to continuing to work with you.
Many Thanks
Paul
Product reviews
Date of purchase: 03/21/2023
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Trusted Customer
Feefo Verified
3 years ago
Professional and efficient without losing that personal touch. Always trying to find new ways to help and retain a good understanding of the business.
Paul Fox
SES Escrow
3 years ago
Thank you for taking the time to share your positive experience with SES! Our team strives to provide efficient and transparent solutions to our clients, and it's always gratifying to receive such positive feedback. I have passed your feedback on you your Account Manager.
Many Thanks
Paul
I've used the escrow service with multiple clients now, including some with specialised requirements, and on every occaison SES have offered fantastic support and guidance from start to finish.
Paul Fox
SES Escrow
3 years ago
Hi Ashley
Thank you for taking the time to leave a review. We truly appreciate your feedback and are thrilled to hear that you had a positive experience with us.
At SES, we strive to provide the best possible service to all our customers, and your feedback is invaluable in helping us achieve this goal.
Many Thanks
Paul
Excellent service. Price was excellent and the Escrow service just what was needed.
Friendly and knowledgeable staff.
Paul Fox
SES Escrow
3 years ago
Hi Simon,
Thank you very much for taking the time to leave your feedback on our service. Here at SES, customer satisfaction is paramount, I will be passing your feedback on to your account manager.
Many thanks
Paul
From Software Escrow solutions right through to Cyber Security protection and Data Profiling services, SES can deliver the complete business continuity solutions you need.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
From Software Escrow solutions right through to Cyber Security protection and Data Profiling services, SES can deliver the complete business continuity solutions you need.
