Adam and the team were very pleasant and professional to deal with! Looking forward to continuing our relationship with SES and their partners for our code escrow and cybersecurity needs.
Mikehayes
SES Escrow
4 years ago
Thank you so much for your review. Here at SES we are passionate about providing great customer service and support to our clients so its great to see this reflected in your feedback. I will pass your comments and feedback on to Adam and the rest of the team. Many thanks. Mike Hayes, Customer Care Manager
Product reviews
Date of purchase: 06/07/2021
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Wayne Harries
Feefo Verified
Bahrain
4 years ago
What Wayne Harries said about SES Escrow:
They provide the required level of service that meets our expectations. THe backup audit held in 2020 gave us an improved level of assurance.
Mikehayes
SES Escrow
4 years ago
Hi Wayne, thank you for your great review. We have built our business on the quality of our service and its great to hear that this is appreciated. Thanks again. Mike Hayes, Customer Care Manager
Paul and the team kept lines of communication open, were really supportive throughout negotiating the terms and conditions with our software supplier and were proactive in reaching agreement.
Mikehayes
SES Escrow
4 years ago
Hi Nicole, thank you so much for your review. Here at SES we are passionate about providing great customer service and support to our clients so it's great to see this reflected in your feedback. I will pass your comments on to Paul and the rest of the team. Many thanks. Mike Hayes, Customer Care Manager
Excellent service and understanding of our business.
Mikehayes
SES Escrow
4 years ago
Thank you so much for your review. It's fantastic to hear you had such a great experience working with SES. I will pass your feedback on to your account manager. Many thanks. Mike Hayes, Customer Care Manager
I have been working with SES for a number of years now. They provided great support when transitioning from our previous provider. I have always found the team to be very professional and provide...
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Mikehayes
SES Escrow
4 years ago
Hi Mandie, thank you very much for taking the time to leave your feedback on the transition from another provider over to SES and the day to day support provided by our team. Customer service is of the highest importance to us and I will pass your feedback onto your account manager. Many thanks. Mike Hayes, Customer Care Manager
Service from SES was great, really professional and helpful, account management was really supportive and stepped me through the whole process
Mikehayes
SES Escrow
4 years ago
Thank you for your feedback. Here at SES, customer service is paramount and we love receiving such great responses. I will pass your comments and feedback onto your account manager. Thanks again. Mike Hayes, Customer Care Manager
We have been customers of SES for many years. The reason we continue to use them is that they are professional, knowledgeable and very helpful. Our account manager is tentative and always happy to...
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Mikehayes
SES Escrow
4 years ago
Thank you for such brilliant feedback. We have built our business on providing a high quality and professional service whilst making the Software Escrow process as simple as possible for our customers and it is great to hear that it is appreciated. Thanks again. Mike Hayes, Customer Care Manager
Product reviews
Date of purchase: 06/03/2021
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Andrew Middleton
Feefo Verified
5 years ago
What Andrew Middleton said about SES Escrow:
It's not as slick as NCC's, but straightforward to use. I didn't have any problems
Hi Andrew, thank you very much for taking the time to share your feedback with SES. I will be sure to pass this on to your account manager. Many thanks. Mike Hayes Customer Care Manager
From Software Escrow solutions right through to Cyber Security protection and Data Profiling services, SES can deliver the complete business continuity solutions you need.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
From Software Escrow solutions right through to Cyber Security protection and Data Profiling services, SES can deliver the complete business continuity solutions you need.
