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The Gambia Experience Reviews

http://www.gambia.co.uk

EXCELLENT

Service

4.3

Product

4.1

184

ratings over the past year

Displaying all 4,898 reviews

Trusted Customer

Feefo Verified

13 years ago

Representatives are first rate.

Product reviews

Date of purchase: 02/10/2012

Trusted Customer

Feefo Verified

13 years ago

Thought the excursions on offer were rather pricy. The Roots experience was disappointing in that…

Thought the excursions on offer were rather pricy. The Roots experience was disappointing in that the River is so wide and we sailed so far from the bank (presumably because it is shallow), that a...

Product reviews

Date of purchase: 04/02/2012

Trusted Customer

Feefo Verified

13 years ago

Excellent customer service staff on your telephones. Extremely helpful.

Product reviews

Date of purchase: 01/21/2012

Trusted Customer

Feefo Verified

13 years ago

Could't Have better service

Product reviews

Date of purchase: 04/05/2012

Trusted Customer

Feefo Verified

13 years ago

Simply excellent!

Product reviews

Date of purchase: 06/18/2012

Trusted Customer

Feefo Verified

13 years ago

Due to the fact that they had to go backwards and forwards to check hotel…

Due to the fact that they had to go backwards and forwards to check hotel availability the process seemed to take a very long time. However we were very had with the end results. There information...

Product reviews

Date of purchase: 01/06/2012

Trusted Customer

Feefo Verified

13 years ago

all went A1

Product reviews

Date of purchase: 02/22/2012

Trusted Customer

Feefo Verified

13 years ago

Last minute re-scheduling of accommodation was a great disappointment. The substituted accommodation Ngala Lodge did…

Last minute re-scheduling of accommodation was a great disappointment. The substituted accommodation Ngala Lodge did not live up to its sales hype.

The Gambia Experience

13 years ago

We are aware that your accommodation was changed, however, as we explained to you, this decision was taken with your best interests in mind as we had concerns at that time with your original hotel. I am sorry the Ngala Lodge did not meet your expectations as we always have such good feedback about this hotel from our customers. Please once again accept our apologies and we hope you will consider travelling with us again in the future.

Product reviews

Date of purchase: 04/19/2012

Trusted Customer

Feefo Verified

13 years ago

We have always had a great experience booking with the Gambia Experience

Product reviews

Date of purchase: 03/13/2012

Trusted Customer

Feefo Verified

13 years ago

VERY FRIENDLY AND COMFORTABLE HOTEL. Good access to wide range of hotels nearby

Product reviews

Date of purchase: 01/13/2012

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The Gambia Experience Reviews

Ngala LodgeMore reviews of this product (482)View product websiteLovely place to relax.

Ngala LodgeMore reviews of this product (482)View product websiteWe liked the friendly atmosphere at the hotel but did not think that the food lived up to the claims made about it. We much preferred the food at Coco Ocean, which we visited in 2011.

Senegambia HotelMore reviews of this product (498)View product websiteThe rooms and breakfast are good. There has been a lot of staff changes in recent years and the new staff are not as friendly and helpful as the previous staff.

Senegambia HotelMore reviews of this product (498)View product websiteWe had a few problems on our last visit with our room the bathroom flooded twice and the plug socket was very loose and hard to plug into the main room door was very had to open and close

Senegambia HotelMore reviews of this product (498)View product websiteVery nice grounds, and friendly staff!

Coco Ocean Resort & SpaMore reviews of this product (299)View product websiteOverall the Hotel was a very pleasant experience. There were however a few things that clouded our overall opinions: 1. It was very difficult to just walk the beach as you were constantly being...Read more

Ocean Bay HotelMore reviews of this product (251)View product websitenot quite 5 * , but good

Ngala LodgeMore reviews of this product (482)View product websiteStaff, particularly in the restaurant, and especially towards the end of our stay at Ngala, were unresponsive to the point of rudeness. It was as if we no longer mattered to them.

Kombo Beach HotelMore reviews of this product (951)View product websiteAs soon as there is a problem the hotel staff resolve it, The staff are all friend and very helpfull and go the extra mile to make our stay happy.

The Kairaba HotelMore reviews of this product (606)View product website

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