Quick delivery. Good product which my granddaughter finds calming
Customer Services
Sensory Direct
3 months ago
Thank you for your great review, We are so pleased to hear that your granddaughter has found the 'Weighted Cuddly Seal' calming & that it arrived quickly for you. We hope you come back again soon. Arianne, Customer Services Team.
Thank you for your great review. We are so pleased to hear that you were happy with the quality of your order & that it was delivered quickly for you. We hope you come back again soon. Arianne, Customer Services Team.
This is so lovely . My granddaughter loves it and lays it’s on her chest at night making her feel safe
Customer Services
Sensory Direct
3 months ago
Thank you for your positive review. We are so pleased to hear that you and your granddaughter were happy with the 'Weighted Cuddly Bear' & that it has been beneficial for her. We hope you come back again soon. Arianne, Customer Services Team.
the website does not say that a bracket is required and should be supplied as standard with the tube.
Customer Services
Sensory Direct
3 months ago
Thank you for your review. We are sorry to hear that you were disappointed with the 'Bubble Tube Bracket'. These brackets are sold separately to provide extra stabilisation, they are not required for the tube to stand up. We can accept returns within 30 days of receipt if the item is in a resalable condition for a refund. Arianne, Customer Services Team.
Date of purchase: 01/12/2026
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Trusted Customer
Feefo Verified
3 months ago
The service was quick, communication was clear & concise. Excellent company.
Product reviews
Customer Services
Sensory Direct
3 months ago
Thank you for your review. We understand your concern about this. The rash will be caused from the moisture of the saliva not the Chewbuddy which will cause the irritation. Our comfort lanyards may be more suited as this will help to absorb the saliva. If you have any further queries please contact us on 01905 670500. Arianne, Customer Services Team.
Soft cuddle Ball was lovely although could be made a little easier to get the hand in for those with less strength and mobility. We did pull some of it wider ourselves. A lovely purchase all the same.
Customer Services
Sensory Direct
3 months ago
Thank you for your review. We are pleased to hear that you were happy with the 'Sensory Cuddle Ball'. They are designed in this way to provide deep pressure to create a comforting tactile experience. I have passed your comments onto the team and we look forward to assisting you again in the future. Arianne, Customer Services Team.
Thank you for your great review. We are so pleased to hear that you were happy with the quality of your order & that it arrived quickly for you. We hope you come back again soon. Arianne, Customer Services Team.
This chewy necklace was well received and it is currently the favourite. Unfortunately all the colours except the black was out of stock
Customer Services
Sensory Direct
3 months ago
Thank you for your review. We are pleased to hear that you were happy with your order and that the 'Ark Krypto Bite Chewable Gem Necklace' is a favourite. We are due more stock of colours within the next few weeks. We hope you come back again soon. Arianne, Customer Services Team.
Date of purchase: 01/16/2026
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Trusted Customer
Feefo Verified
3 months ago
Brilliant quality. Great for sensory. My child loves it, hours of fun. I would buy this product again.
Customer Services
Sensory Direct
3 months ago
Thank you for your positive review. We are so pleased to hear that you were happy with the quality of the 'Orto Nature Puzzle Playmats' & that your child is enjoying them as well. I have passed your comments onto the team and we look forward to assisting you again in the future. Arianne, Customer Services Team.
Date of purchase: 11/25/2025
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CW
Chantelle Wilson
Feefo Verified
3 months ago
What Chantelle Wilson said about Sensory Direct:
Just what I needed perfect
Customer Services
Sensory Direct
3 months ago
Thank you for your great review Chantelle. We are so pleased to hear that you were happy with your order, we hope you come back again soon. Arianne, Customer Services Team.
We are trusted supplier of sensory products and toys for those with Autism and special needs. We design and manufacture our own range of weighted blankets, weighted jackets and deep pressure products for sensory integration, all of which are class 1 medical products. We also sell a wide range of special needs toys and we are trusted suppliers to schools, NHS, OTs as well as countless parents.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We are trusted supplier of sensory products and toys for those with Autism and special needs. We design and manufacture our own range of weighted blankets, weighted jackets and deep pressure products for sensory integration, all of which are class 1 medical products. We also sell a wide range of special needs toys and we are trusted suppliers to schools, NHS, OTs as well as countless parents.