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Sensory Direct Reviews

Rated
Exceptional
Service
4.7
/5
Product
4.6
/5

5

4

3

2

1

387

34

11

6

15

453

ratings over the past year

Displaying all 3,569 reviews
Trusted Customer
11 months ago
Date of purchase: 08/04/2024
Very quick delivery, packaging was not excessive. Product is lovely and soft and very tactile. Not as heavy as I expected but does the trick. Bought this for my 9 year old non verbal autistic...

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Customer Services
Sensory Direct
11 months ago
Thank you for your fantastic review. We are delighted to hear that you were happy with your purchase and that it was delivered quickly. We are glad the 'Sensory Cuddle Cocoon' has been beneficial for your Grandson. I have passed your comments onto the team and we look forward to assisting you again in the future. Arianne, Customer Services Team.
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Trusted Customer
11 months ago
Date of purchase: 08/03/2024
Very promptly delivered and well packaged.
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Customer Services
Sensory Direct
11 months ago
Thank you for your great review. We are so pleased to hear that your order was well packaged and delivered quickly. We hope you come back again soon. Arianne, Customer Services Team.
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Olivia Wilkinson
11 months ago
Date of purchase: 08/03/2024
What Olivia Wilkinson said about Sensory Direct:
Good value
Olivia loves them she doesn't like a lot of noise but helped her
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Customer Services
Sensory Direct
11 months ago
Thank you for your amazing review Olivia. We are delighted to hear that you were happy with the 'Sensory Ear Plugs' and that they have been beneficial for you. We hope you come back again soon. Arianne, Customer Services Team.
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SC
Sharon Cripps
11 months ago
Date of purchase: 08/02/2024
What Sharon Cripps said about Sensory Direct:
A*
Good quality product Would definitely recommend
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Customer Services
Sensory Direct
11 months ago
Thank you for your positive review Sharon. We are so pleased to hear that you were happy with the quality of your purchase. We hope you come back again soon. Arianne, Customer Services Team.
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Trusted Customer
11 months ago
Date of purchase: 08/01/2024
Brilliant communication. Got emails to say when they had been dispatched and when they would arrive. Brilliant. Delivery was very quick
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Customer Services
Sensory Direct
11 months ago
Thank you for your great review. We are so pleased to hear that you were happy with our service and that your order arrived quickly and with regular updates. We hope you come back again soon. Arianne, Customer Services Team.
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Sarah Talbot
11 months ago
Date of purchase: 07/17/2024
What Sarah Talbot said about Sensory Direct:
Definitely recommend !
Very quick delivery! Good prices and lots of choice depending on child's needs. Will always use sensory direct much more trustworthy.
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Customer Services
Sensory Direct
11 months ago
Thank you for your amazing review Sarah. We are delighted to hear that you found our website had a wide range of different products and that your order was delivered quickly. We hope you come back again soon. Arianne, Customer Services Team.
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Trusted Customer
11 months ago
Date of purchase: 07/31/2024
Reliable company
Product arrived on time for my grandson’s birthday. The website description of the product was accurately described.
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Customer Services
Sensory Direct
11 months ago
Thank you for your wonderful review. We are so pleased to hear that you were happy with the 'Fidget squidgy textured circles' and that they arrived on time for your Grandson's birthday. We hope you come back again soon. Arianne, Customer Services Team.
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Trusted Customer
11 months ago
Date of purchase: 07/31/2024
Great service
Website is great, super easy to order. Got updates on when my parcel was despatched and when it would arrive. Great service.
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Customer Services
Sensory Direct
11 months ago
Thank you for your positive review. We are delighted to hear that you were pleased with our service and that you found our website easy to use. I have passed your comments onto the team and we look forward to assisting you again in the future. Arianne, Customer Services Team.
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Trusted Customer
11 months ago
Date of purchase: 07/23/2024
Quick dispatch. Good communication
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Customer Services
Sensory Direct
11 months ago
Thank you for your positive review. We are pleased to hear that you were happy with our service and quick delivery times. We hope you come back again soon. Arianne, Customer Services Team.
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Trusted Customer
11 months ago
Date of purchase: 07/13/2024
Good product but some cosmetic problems appearing fast.
It was quick and easy to buy the ear defenders. Delivery was fast. No anxiety induced. The defenders are very effective. Only problem is cosmetic : the upper part is already a bit damaged, even...

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Customer Services
Sensory Direct
11 months ago
Thank you for your review. We are sorry to hear that your 'Ear Defenders' have become slightly damaged, we would advise for you to contact our customer service team so we can advise you accordingly. We are glad to heat that your order was delivered quickly and that this product has been effective for you. Arianne, Customer Services Team.
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About Sensory Direct
We are trusted supplier of sensory products and toys for those with Autism and special needs. We design and manufacture our own range of weighted blankets, weighted jackets and deep pressure products for sensory integration, all of which are class 1 medical products. We also sell a wide range of special needs toys and we are trusted suppliers to schools, NHS, OTs as well as countless parents.
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Unit 11, Great Western Business Park, WORCESTER, Worcestershire, WR4 9GN, United Kingdom
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About Sensory Direct
We are trusted supplier of sensory products and toys for those with Autism and special needs. We design and manufacture our own range of weighted blankets, weighted jackets and deep pressure products for sensory integration, all of which are class 1 medical products. We also sell a wide range of special needs toys and we are trusted suppliers to schools, NHS, OTs as well as countless parents.