Great website with quick order processing and delivery even though I ordered during the busy Christmas period. Lovely selection of products too! This was my second purchase from Scribblers and I have...
I ordered a gift card which ended up not working. Only received a reply and a refund after I issued a chargeback with PayPal.
Simon Rous
Scribblers
9 years ago
We are disappointed to have received this negative feedback. You emailed us on Boxing Day. I did apologise we had not replied sooner and explained we had been away on Christmas holidays. You emailed back saying “Sorry for going the Paypal route, I did not know you guys were on holiday. Thank you for responding and for the refund.”
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