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Scribbler Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Trusted Customer

Feefo Verified

13 years ago

I actually never received my cards which is very disappointing but the customer service and way…

I actually never received my cards which is very disappointing but the customer service and way that my query has been handled has been outstanding.

Date of purchase: 12/09/2012

0

Trusted Customer

Feefo Verified

13 years ago

Great selection & service

Product reviews

Date of purchase: 12/08/2012

0

Trusted Customer

Feefo Verified

13 years ago

worse company I have ever used!

Scribbler

13 years ago

Thank you for your feedback. We are sorry to hear that your cards have not arrived and I apologise for the inconvenience caused. A member of the customer service team is checking your order and will be in contact with you shortly.

Date of purchase: 12/08/2012

0

Trusted Customer

Feefo Verified

13 years ago

Ordered over a week ago - still not arrived and the funny thing is I…

Ordered over a week ago - still not arrived and the funny thing is I receive this email asking what i thought of the service before the product itself!!! Will never trust again, what a waste of...

Scribbler

13 years ago

Thank you for your feedback. We are sorry to hear that your cards have not arrived and I apologise for the inconvenience caused. A member of the customer service team is checking your order and will be in contact with you shortly.

Date of purchase: 12/07/2012

0

Trusted Customer

Feefo Verified

13 years ago

I love being able to personalise cards

Product reviews

Date of purchase: 12/08/2012

0

Trusted Customer

Feefo Verified

13 years ago

I ordered my cards a week ago and STILL have not received them. The tracking system…

I ordered my cards a week ago and STILL have not received them. The tracking system (which is wholly inadequate) states that they are shipped. However they have not arrived.

Scribbler

13 years ago

Thank you for your feedback. We are sorry to hear that your cards have not arrived and I apologise for the inconvenience caused. A member of the customer service team is checking your order and will be in contact with you shortly.

Date of purchase: 12/08/2012

1

Trusted Customer

Feefo Verified

13 years ago

Every order placed has arrived on time and in good condition. A customer service enquiry…

Every order placed has arrived on time and in good condition. A customer service enquiry was dealt with punctually and charmingly.

Product reviews

Date of purchase: 12/08/2012

0

Trusted Customer

Feefo Verified

13 years ago

card was supposed to be sent first class 1-2 days. the card arrived 4 days…

card was supposed to be sent first class 1-2 days. the card arrived 4 days after the required day. rubbish

Scribbler

13 years ago

Thank you for your feedback. We are sorry to hear that your cards arrived late and we apologise for the inconvenience caused. We use Royal Mail for all our UK deliveries and unfortunately sometimes there can be a delay during postage, however we do state that cards can take up to three working days to arrive especially during the busy festive period. We apologise if this has caused any disruptions to the receivers of the cards. A member of our customer service team will be in contact with you shortly to discuss your order further.

Product reviews

Date of purchase: 11/30/2012

0

Trusted Customer

Feefo Verified

13 years ago

This is my second card to the same address as the first one was not…

This is my second card to the same address as the first one was not delivered/lost in the post

Product reviews

Date of purchase: 12/07/2012

0

Scribbler Reviews

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