Thank you for your feedback. We are extremely sorry that your card hasn't arrived and apologise for the inconvenience caused. Unfortunately we were not made aware of this issue until now, as we have not received any previous communication stating that the card hasn’t arrived. We are currently looking into your order and will be in contact with you shortly to discuss further.
2 out of my 3 cards ordered haven't arrived. This happened last time, too and I was just given a discount code, no refund. Apparently there was a problem with the address which should have been...
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Scribbler
Scribbler
13 years ago
Thank you for your feedback. We have checked you order and unfortunately there appears to be a mistake on the address that was inputted at the time of purchase. A member of our customer service team will be in contact with you shortly to rectify the situation.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.