I placed and order for 4 differently styled cards, and one of them had the right text inside but the outside design of one of the others.
I called the 0845 number, got good service and was told the...
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Scribbler
Scribbler
13 years ago
Thank you for your feedback. We are very sorry for the initial mix-up and unfortunately we did not receive your confirmation email for the details of the card re-send. A member of our customer service team will contact you to resolve this.
Product reviews
Date of purchase: 02/20/2013
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Trusted Customer
Feefo Verified
13 years ago
Easy to use and very quick delivery.
Product reviews
Date of purchase: 02/20/2013
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Trusted Customer
Feefo Verified
13 years ago
Excellent service all round.
Product reviews
Date of purchase: 02/20/2013
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Trusted Customer
Feefo Verified
13 years ago
Great site, love the cards. Will definitely use again.
Product reviews
Date of purchase: 02/20/2013
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Trusted Customer
Feefo Verified
13 years ago
Very easy to navigate around - cards all delivered on time
Ordered a card from the site to be delivered to myself, when I checked the email confirmation it said it would take a week to turn up. Which meant the card would be delivered on the recipients...
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Scribbler
Scribbler
13 years ago
Thanks for your feedback. We have checked your order and it appears the despatch date was selected as the 26th upon purchase. We give customers the option to select the day they would like the card to be sent on rather than when they expect it to arrive. We feel there could have been a misunderstanding here that a member of our customer service team will discuss further with you.
Trusted Customer
13 years ago
I have already stated that I never did select the 26th February as the delivery date, although there was a calendar which said I could select a reminder and on that I selected the 26th. I used to like the cards in scribbler but your customer service leaves a lot to be desired, as obviously, it is my fault. Think I'll shop elsewhere.
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